Zte MF636 User Manual Download

Page: 53 / 57

4 FAQ & Answers

When you meet the following problems in service, please refer

to the following answers to solve it. If the problems still exist,

please contact with your service supplier.

Problem
Description

Possible Causes

Problem Solving

The system can

not run the

installation

program

automatically.

The system

configuration is not

suitable for the auto

run.

Open the visual

disc of the modem

program and start

the autorun.exe.

If you have installed

the other version of

installation program

please uninstall it

firstly.

After the full

installation, the

system doesn

’

install the driver

program properly.

The system

configuration is not

suitable for the auto

run.

Please install the

driver program

manually. The

driver program can

be found in the

installation location:

C:\Program

Files\ZTE Mobile

Connection\drivers

The ZTE

application

software can not

run normally

The configurations

have some errors.

Run the installation

again. Select

Modify

Repair

correct the errors.

Summary of Contents for MF636

Page 1: ...ZTE MF636 USB HSUPA Modem User Manual ...

Page 2: ...le the mobile phone by yourself Non expert handling of the devices may damage them n Your wireless phone is a radio transmitter and receiver It is designed and manufactured not to exceed limits for exposure to radio frequency RF energy set by the Federal Communications n Commission FCC of the U S Government These limits are part of comprehensive guidelines and establish permitted levels of RF ener...

Page 3: ...er levels so as to use only the power required to reach the network In general the closer you are to a wireless base station the lower the output power n The Highest SAR Value for this modem when tested for body 0 5cm was 1 14W Kg n While there may be differences the SAR levels of various phones and at various positions they all meet the government requirement for RF exposure For body worn operati...

Page 4: ... radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna I...

Page 5: ...are Installation 13 2 2 Hardware Installation 20 2 3 Run the Application Software 23 2 4 Hardware Uninstall 24 2 5 Software Uninstall 25 3 Functions Operation 28 3 1 Interface introduction 28 3 1 1 Main Interface 28 3 1 2 Description of Mini Icons 30 3 2 Connecting Internet 32 3 3 SMS 34 3 3 1 Read SMS 36 3 3 2 Create new message 36 3 3 3 The SMS box Operating Guide 39 3 4 Phonebook 41 3 4 1 Creat...

Page 6: ... to a contact 43 3 4 5 Searching for a contact 43 3 5 Settings 43 3 5 1 Connection Settings 44 3 5 2 Security Settings 46 3 5 3 Network Settings 47 3 5 4 Messages Settings 50 3 5 5 Alert settings 51 3 6 Help 51 3 7 MicroSD card 51 4 FAQ Answers 53 ...

Page 7: ... interface which provides an easy interface to laptop and desktop PC With the GSM GPRS EDGE UMTS HSDPA HSUPA mobile network it can help you carry out SMS data service and will help you break away from the limit of time and zone and realize wireless communication at any moment everywhere 1 2 Warning and Notice To the owner n Some electronic devices are susceptible to electromagnetic interference se...

Page 8: ...erformance and violate related national regulations about telecom terminals n Avoid using the modem near metallic structure device or establishment that can emit electromagnet wave Otherwise it may influence receiving signals n The modem is non waterproof type please keep it dry and store in shady and cool place n Don t use the modem immediately after a sudden temperature change In such case it wi...

Page 9: ...ommended requirement 1 5 Functions Functions SMS service data service applied management data concurrence etc 1 6 Outline of your device The following figure shows the appearance of the MF636 It is only for your reference The actual product may be different 1 Indicator It indicates your modem status 2 Memory card slot microSD card It is where you insert memory card microSD card 3 Modem cap It help...

Page 10: ...n Link HSUPA HSDPA UMTS 1900 MHz 1850 MHz 1910 MHz 1930 MHz 1990 MHz Up Down Link HSUPA HSDPA UMTS 850 MHz 824 MHz 849 MHz 869 MHz 894 MHz Up Down Link GSM GPRS EDGE 850 MHz 824 MHz 849 MHz 869 MHz 894 MHz Up Down Link GSM GPRS EDGE 900 MHz 890 MHz 915 MHz 935 MHz 960 MHz Up Down Link GSM GPRS EDGE 1800 MHz 1710 MHz 1785MHz 1805 MHz 1880 MHz Up Down Link Frequency Band GSM GPRS EDGE 1900 MHz 1850 ...

Page 11: ...ng 100mA rms Current Loss Max 450mA rms Interface type USB standard 2 0 Supported systems Support for the most laptops en desktop PCs Supported operating systems WindowsXP SP2 Vista Apple MAC OS X 10 5 and above memory card Support upto 4GB MicroSD capacity Temperature 0ºC 55ºC ...

Page 12: ... explanation is given of all different situations LED indication USB Modem working status Orange Power on before register the 2G or 3G network Green burning Register the 2G network Green blinking Data transfers in 2G network Blue burning Register the 3G network Blue blinking Data transfers in 3G network Red burning Roaming status Red blinking Data transfers in roaming status ...

Page 13: ...d the USB Modem have been connected properly After a few seconds there will show the following installation interface if the laptop and desktop PC supports automatic installation If the laptop and desktop PC doesn t support automatic installation start the installation program by run the AutoRun exe from the CD ROM drive The following installation interface will show how to start installation ...

Page 14: ...e previous version of the ZTE USB modem software a window below will pop up to ask you how deal with the previous version Please select Remove to unstill all the previous version and then run the AutoRun exe to start the installation ...

Page 15: ...15 Strongly recommend you to exit other programs and click Next ...

Page 16: ...16 Read the agreement carefully If you agree choose I accept the terms of the license agreement and then click Next ...

Page 17: ...17 Select the folder that you want to install the software and you can select a different location by pressing Change then click Next The modem software ZTE Mobile Connection begins to install ...

Page 18: ...18 The system show the installation progress wait a minute and the following screen will show up ...

Page 19: ...allation after the upper operation please contact the shop or ZTE After the installation select the Start Programs and there will be a ZTE Mobile Connection program group which includes ZTE Mobile Connection and ZTE Uninstall There will be a Shortcut icon like below on the desktop ...

Page 20: ...If you have questions on this please consult your service supplier To install SIM USIM card l First take down the modem cap then the USB connector is visible l Pull the plastic socket above the USB connector out Note Do not pull the socket rudely for the socket is fixed with the modem Otherwise the socket will get damaged l Then insert the SIM USIM card into the socket here make sure that metal co...

Page 21: ... modem You can hear a click when the SIM USIM card locks into place To Remove the SIM USIM card from the USB modem l First take down the USB cap l Pull the plastic socket slightly and you can hear a click when the USIM SIM card gets unlocked ...

Page 22: ... save more data Only MicroSD card is supported by the modem and do not use other memory card in the modem Install MicroSD card in the USB Modem if you want to use it Open the MicroSD card cover Insert the MicroSD card into the slot Make sure the metal contact side of the memory card facing the modem shown as the following picture ...

Page 23: ...ecognized lThe system will automatically detect and recognize the new hardware and display the new icon in the desktop status bar indicating that the computer and the USB Modem have been connected properly After a few seconds the installation program will start automatically 2 3 Run the Application Software After the modem is correctly connected click the Start Programs ZTE Mobile Connection ZTE M...

Page 24: ...move the hardware following the procedure below Firstly click the close button on the menu and then click OK to close the software Then remove your USB Modem safely When you use a MicroSD card in the modem Please left click the icon in the Windows system tray bar Then a menu will popup and indicates the USB devices list as below Select Safely remove the USB disk which is relevant to ...

Page 25: ...ktop PC 2 5 Software Uninstall Close the application program before the software uninstalls Click Start Programs ZTE Mobile Connection ZTE Uninstall menu on the laptop or desktop PC Click Yes to confirm uninstall of the software Click Yes according to the indication then the system begins to uninstall programs ...

Page 26: ...26 The interface will indicates the progress of uninstall ...

Page 27: ...27 When uninstall finish the Uninstall Complete interface will popup Click Finish to complete the application software uninstall ...

Page 28: ...eas 1 Function button area There will show various function button icons Select different function button and it will carry out corresponding operation There will show various function button icons Select different function button and it will carry out corresponding operation Internet Connect to the Internet SMS Send SMS or read SMS Phonebook Save and view the different information of the contact ...

Page 29: ...urrent status of Internet connection is already connected The letter P means it supports packet switch P service while letter C means it supports circuit switch C service P is necessary for Internet connection The icon indicates insert status of the modem Green means it has been inserted into the computer The icon indicates insert status of the modem Red means it has not been inserted into the com...

Page 30: ...mation under various conditions 3 1 2 Description of Mini Icons When click the mini button the software will minimize as an icon on the system taskbar If connected to the Internet the minimized software won t influence the download of data or receiving SMS When the application window is minimized the system icons will display on the taskbar Double click the icon to resize the display 1 Taskbar Ico...

Page 31: ...device On line Switch the current connection status of the modem and the network Factory Settings Restore all the settings to the original values in the USB modem This operation just affects the settings in the USB modem and do not change any software settings in the laptop or desktop PC Help Enter the USB modem software help About View the information of the application software and hardware vers...

Page 32: ...e Internet 1 Connect to the Internet Click the Internet icon Then the system will ask you Connect to Internet Select Connect When connected there is a status bar in the bottom of the user area which shows State connected to and the user area will show data amount connected time and so on Then you can access Internet and receive email etc through network ...

Page 33: ...u can click Disconnect to stop the connection when the Connect button becomes Disconnect button 2 Internet connection records Click Internet connection records to check the log of Internet connection history ...

Page 34: ...e correct SMS center number Refer to section 3 5 4 Messages Settings Click the SMS icon to switch to the SMS interface and it will show the number of messages in the inbox outbox and draft box The user can click icons of In Box Out Box Draft Box and New Message to enter relative interface ...

Page 35: ... new message For example Message in InBox PC 2 Item s U SIM Card 1 Item s means The PC side has 2 short message and there are 1 short messages in the Inbox of the SIM card SIM Card capability means the SIM card can hold 30 short messages Different SIM USIM cards will have different capacities For more information please consult your supplier It will show the capacity automatically in usage like th...

Page 36: ...age icon on the system taskbar to read the SMS saved in the box You can use the buttons under the menu to execute reading replying forwarding move delete saving numbers functions and so on 3 3 2 Create new message Click New Message button to input the recipient s number and content ...

Page 37: ...group records The recipient s amount can be one or more Please use to separate recipients The SMS content can include 140 individual English characters including English symbols On the interface there will show total characters Click Send the prompt screen like bellow will appear on the interface ...

Page 38: ...saved into outbox automatically If send fails it will be saved to the draft box automatically Send SMS while browse the web When surfing the Internet if your network supports you can send short messages at same time Click SMS button icon enter the short message interface to send short messages normally ...

Page 39: ...te and time Reply Reply short message to the sender Forward Send the short message to other recipients Move Change the current location at computer side or USIM SIM card where the short messages are saved to the other location When the modem receives new short messages by default messages settings it will receive the messages by the USIM SIM card and save them at the computer side Delete Delete th...

Page 40: ...e the Ctrl or Shift key to execute multi choice and left click an item to add to selection New message can not be received when the USIM SIM card is full of short messages Different USIM SIM cards have different capacities the system will indicate the inbox is full and ask users to clear the inbox at USIM SIM card side while new message can not be saved ...

Page 41: ...honebook window the phonebook information can be saved in the PC or SIM USIM card and you can choose the saved position Each record includes contact name mobile phone number family phone number office phone number email and the group name which it belongs to ...

Page 42: ...t save position to decide where you want to save your contact PC or SIM USIM 3 Enter the name telephone number Email address Then click OK 3 4 2 Modifying contacts 1 Select a contact to modify and then double click it or click Edit 2 After the modification click OK ...

Page 43: ...s of the message and then click Send 4 At the prompt click Yes to send the SMS 3 4 5 Searching for a contact 1 Enter the search conditions in the search condition blank 2 Click Search begin searching 3 The searching results will display in the contacts window 3 5 Settings Click Settings icon to switch to the settings interface It includes Connection settings Security settings Network settings Mess...

Page 44: ...roperly you should configure the connection information first 1 Button description Add Add new configuration files Delete Delete the selected configuration files Edit Edit the selected configuration files Set Default Select one configuration file from the list and set it as the current using files ...

Page 45: ... DNS and PDP address If network supports Obtain server address automatically the modem can obtain the assigned IP information automatically If network does not support it you should input the proper address manually Please consult the network supplier of SIM USIM card for all above information The configuration information may be various according to the different network suppliers and network typ...

Page 46: ...PIN code to use the modem and you can click Revise PIN to modify the number 2 Backup Phonebook and SMS If the item is selected it means that the Phonebook and SMS will backup manually in the computer side If you operate the data by mistake you can click the Resume to restore to the previous data ...

Page 47: ... by the user s selected rules and the network status Manual The network is selected by users themselves 2 Network Mode Select Automatic The system selects the available network automatically UMTS Only The system will only select the UMTS network GSM Only The system will only select the GSM network ...

Page 48: ...n the Manual is selected click the Apply button pop up the following window Wait a minute the supplier list will show in the windows and which with the blue and green icons can be selected Select a proper network to connect ...

Page 49: ...49 Select the network that the supplier is utilized to serve your USIM SIM and press Select to enter the network ...

Page 50: ...se enter the country code before the number Validity period Set the time limit for saving SMS in the network side This function needs network supports In option 12 hours A day A week The longest period The default setting is the longest period permitted by the network Location of Saving New SMS Select Default to save in location set by network Select USIM SIM Card to save in USIM SIM card select P...

Page 51: ...nd MIDI format If you select Mute you cannot hear corresponding alert 3 6 Help Click Help icon and switch to the help interface Under the help topic you can get the USB Modem information about function introductions installation and usage guide etc 3 7 MicroSD card If you use MicroSD card in your modem your computer will display a removable disk related to the microSD card You can ...

Page 52: ...52 use this disk freely as you want If you want to pull out the modem please uninstall the removable disk first For more details please refer to section Hardware Uninstall ...

Page 53: ...he modem program and start the autorun exe If you have installed the other version of installation program please uninstall it firstly After the full installation the system doesn t install the driver program properly The system configuration is not suitable for the auto run Please install the driver program manually The driver program can be found in the installation location C Program Files ZTE ...

Page 54: ...Modem After restarted the computer there is no signal 2 You are in the place where no GSM GPRS EDGE UMTS HSDPA HS UPA network covered such as underground parking lot tunnel etc 2 Change to the places where is the signal is in good condition 1 The modem isn t inserted well 1 Restart the computer or insert the modem again When the USB Modem has been plugged in computer cannot find the visual disc of...

Page 55: ...and other reasons 2 Try later Message sent failed 1 You are in the place where no GSM GPRS EDGE UMTS HSDPA HS UPA network covered such as underground parking lot tunnel etc 1 Change to the place where there is good signal 2 The network at this time in this place is busy now 2 Try later Date connection failed 3 The APN in the configuration files is error 3 Check the APN in the configuration file in...

Page 56: ...nual is wrong 5 Select the correct network according to the type of the USIM SIM card 1 After connection there is no data transfer which resulted that you can not open web pages 1 Check that the APN in the Configuration files is correct or not Connected to the Internet but it cannot open any website page 2 The IE browser got problems 2 If the IE gets problems upgrade to the new version or reinstal...

Page 57: ...are to check and kill the virus in the operating system completely 4 You have connected to other APN which cannot connect to the Internet 4 Consult your service supplier for help Your USB Modem is not permitted to roam in your network Consult your service supplier for help The Modem can not connect to the Internet in other places Check the MicroSD card capacity the maximum supported capacity is 4G...

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