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Symptoms
Possible Problem/
Solution
I cannot initiate a
conference call to others.
Please consult with the
service provider to make
sure the service is supported
and active.
I cannot forward my calls to
another number.
Please consult with the
service provider to make
sure the service is supported
and active.
I cannot activate / deactive
some services (ex. Caller
ringtone, USSD Code,
etc….)
Currently we DO NOT
support this feature.
B) Internet Related Problems
Symptoms
Possible Problem/
Solution
I cannot access the internet
at all.
Please check your
configuration settings as
mentioned.
Please wait for 1~ 2 minutes
after switching on the power
so that the modem would
have fully initialized,
connected to the network
and obtained an IP address.