background image

30 

 

(not dial tone) when 

I try to place a call 

Internet 

Problem 

Possible Solution 

Can't access   

the Internet 

 

    Make sure your MF279T is powered on. Slide the

 ON/OFF

 button to the

 ON

 

position until the Power light stays solid green. 

 

   

For Wi-Fi:

 Make sure your MF279T is located in the general area of your 

Wi-Fi enabled device(s). Check that your device is connected to the MF279T 

Wi-Fi network (e.g. ZTE MF279T/2.4GXXXX) and you are using the correct 

Wi-Fi Password. 

For Ethernet: 

Make sure the Ethernet cable is securely 

inserted into the Ethernet port on the back of the MF279T and your computer 

(or other device). 

 

    Move the MF279T to an area with sufficient network signal (Green or Blue 

Signal Strength light). 

 

    Make sure the Wi-Fi light is on. If not, maybe in sleep mode. You can restart 

your MF279T, press the WPS button or charging to wake up.   

 

    Check the following on the MF279T Manager (

http://telus.ztesmarthub

Download or 

upload 

speeds are 

slow 

 

    Check your signal strength light. If not green or blue, choose an alternate 

location. 

 

    Other connected devices may be transferring a large amount of data. To view 

and block other connected devices, go to the MF279T Manager 

(

http://telus.ztesmarthub

). 

 

    A phone call in progress may slow down the data speed. 

 

    Check your wireless network connection using the MF279T Manager 

(

http://telus.ztesmarthub

). 4G LTE offers the fastest data speeds and if 

available, the MF279T should be located in a covered area. 

The MF279T 

Network does 

not appear in 

the wireless 

network list 

 

    Make sure the MF279T is powered on. Power light should be solid green/blue 

if connected to a power outlet (or blinking green if on back-up battery). 

 

    Refresh the network list on the device you are trying to connect.   

 

    Restart your MF279T: Slide the

 ON/OFF

 button to the

 OFF

 position until all 

lights turn off. Then, Slide the

 ON/OFF

 button to the

 ON

 position until the 

power light stays solid green. 

Can't connect 

to my 

MF279T 

Home Base 

 

 

    Check that you are connecting to your MF279T Wi-Fi network name (SSID) 

(e.g. ZTE MF279T/2.4GXXXX). If connected via Ethernet, make sure the 

Ethernet cables are firmly attached. 

 

    Make sure you entered the correct Wi-Fi password found on the bottom of 

your device or your customized password, if you changed it.   

Summary of Contents for MF279T

Page 1: ...1 UserGuide MF279T ...

Page 2: ...alling 13 Internet Access 15 Checking Your Voice and Data Usage 16 Helpful Tips 17 Important Information 18 Power Outages 18 Back up Battery 18 Device Compatibility 18 In Home Wiring 19 Device Configuration 19 Wi Fi Settings 19 Network 21 Advanced Settings 24 Specifications 27 Troubleshooting 28 General 28 Phone 28 Internet 30 Safety Instructions 31 Radio Frequency RF Exposure 32 FCC Regulations 3...

Page 3: ... Cord Phone Cable Optional Back up Battery Get Started Guide Getting to Know Your Device Allows WPS enabled devices to be connected viaWi Fi without typing a Wi Fi password For detailed instructions please refer to page17 WPS Power Voicemail Wi Fi Information Battery Signal Strength ...

Page 4: ...en blinking Check the MF279T new messages Off No unread messages Battery Green steady More than 50 battery power Yellow steady 20 50 battery power Red blinking Less than 20 battery power Off Battery needs to be installed or replaced Signal Strength Blue steady Strong signal 3G 4G HSPA antenna and 1 2 3 4bars Blue blinking 3G 4G HSPA roaming antenna and 1 2 3 4bars Green steady Strong signal LTE an...

Page 5: ...he use of a home phone wall jack like traditional home phone service The MF279T provides many calling services such as voicemail Caller Number ID Call Waiting Call Forwarding and Three way Calling for your home phone s It also includes a back up battery in case of a power outage Device Installation Before You Begin The MF279T works exclusively with the TELUS cellular network and DOES NOT use your ...

Page 6: ...out your home If using an existing phone unplug it from the wall jack For Internet access you may connect up to 20 devices via Wi Fi and one via Ethernet simultaneously Installation Guide Install the Back up Battery and nano SIM Card Optional 1 Remove the bottom of the device by pushing the entire cover in the direction of the arrow 2 Install the nano SIM card Optional ...

Page 7: ...acts are facing up when inserting it into the nano SIM slot 2 Insert the back up battery 3 Replace the cover Turn on Your Device 1 Plug the power cord into an electrical wall outlet 2 Connect the other end of the power cord into the Power Input port on the back of your MF279T 3 Slide the ON OFF button to the ON position and you ll see the power light stays steady green ...

Page 8: ... the cellular network Confirm signal strength light is green for optimal performance Blue indicates a moderate signal and may be sufficient Connect Your Phone Unplug Your Phone from the Wall Jack The MF279T is not used with your home phone wall jack Note If you have a cordless phone keep it plugged into a power outlet ...

Page 9: ...ed home phone Make sure to dial the 10 digit phone number including area code For best results place the cordless phone base at least 12 inches from the MF279T Important Phone Tips Voicemail is included with your service Dial 1 to set up and access If you choose to use an answering machine instead set it to fewer than four 4 rings To place phones throughout your home use a cordless phone system wi...

Page 10: ...T Wi Fi network name SSID e g ZTE MF279T 2 4GXXXX or ZTE MF279T 5GXXXX XXXX is the last 4 digits of MAC address To Connect via Ethernet Use an Ethernet cable not included to connect your computer or other device to the Ethernet port on the back of your MF279T Go to Telus com or your favorite website to confirm your Internet connection To connect via WPS see page 17 Enter Wi Fi Network Password Whe...

Page 11: ...ome phone connected to the MF279T and wait four 4 seconds to connect to your TELUS wireless voicemail box Simply follow the voice prompts to listen to and manage your messages Alternately you may dial your 10 digit home phone number to access your voicemail box Remote Retrieval To retrieve voicemail messages from a phone not connected to the MF279T dial the number associated with your MF279T servi...

Page 12: ...he following sections My router displays general device information and help check the connection settings customize your device s Wi Fi settings Access device view devices currently connected to your MF279T and block unblock devices from connecting Net surfing surf the network Statistics get details regarding current statistics status and information SMS view messages from TELUS about your servic...

Page 13: ...10 digit phone number including area code Three Way Calling While on an existing call press the Flash or Phone Talk key on your phone to put the first party on hold When you hear a dial tone dial the second party s number wait up to four 4 seconds When the second party answers press the Flash or Phone Talk key again to complete the three way connection If the second party does not answer press the...

Page 14: ...Phone Talk key then use the off hook mechanism supported by your phone Call Forwarding Always forward 1 Press 21 on your connected phone 2 Dial the 10 digit number to which you wish to forward your calls 3 Press the key Example 21 1234567890 forwards your calls to the phone number 123 456 7890 4 Wait for 3 seconds until you hear a confirmation tone for the forwarding process to complete before han...

Page 15: ...s 3 Press key 4 Wait for 3 seconds until you hear a confirmation tone for the forwarding process to complete before hanging up Note Press 62 to un forward calls Internet Access Connect Other Devices You can connect up to 20 Wi Fi enabled devices simultaneously to your MF279T including smartphones tablets laptops etc 1 Open the Wi Fi network manager on your Wi Fi enabled device 2 Find and select th...

Page 16: ...Messages Your MF279T is able to receive important messages from AT T regarding new software updates and your service plan You are not able to respond or reply to these messages To view your messages use any device that is connected to the MF279T and enter http telus ztesmarthub directly into your browser address field Log in using admin or your customized login and go to SMS Managing Connected Dev...

Page 17: ... Powering On Off The ON OFF button is used to turn your MF279T on or off When powered off the MF279T will no longer send or receive calls but it will continue to charge the back up battery if still connected to the wall outlet To turn on your MF279T slide the ON OFF button to the ON position until the power light stays solid green if connected to a power supply it will blink green if on back up ba...

Page 18: ... the ON position until the power light stays solid green Back up Battery A new back up battery should last for approximately 5 years but the life of any back up battery can be adversely affected by environmental conditions like moisture and heat To get the longest service from your back up battery do not place the MF279T in direct sunlight or in wet or extremely cold environments To test the condi...

Page 19: ...79T and enter http telus ztesmarthub or http 192 168 0 1 or other IP if you have changed it from the default directly into your browser address field Log in using admin or your customized login Wi Fi Settings You can manage your MF279T Wi Fi Settings under Wi Fi Settings Basic Access Point Switch Select to enable or disable access point switch Network Name SSID Shows the Wi Fi network name SSID wh...

Page 20: ...al area network Max Station Number Choose the maximum number of the devices that can connect to the Wi Fi hotspot simultaneously Network Mode Indicates which mode is active for connecting via Wi Fi The default is 802 11b g n Mixed Mode for 2 4G network and 802 11 a n ac Mixed Mode for 5G network Channel Bandwidth Choose the channel bandwidth for your environment Country Region Code You can select ...

Page 21: ...esired PIN in the field then click Apply PBC If selected this will act in the same way as manually pushing the WPS button on the back of the MF279T Within two 2 minutes you will need to activate WPS on the device you wish to connect to the MF279T via a physical or virtual button in order to complete the connection process Note Refer to your connecting device s documentation for specific informatio...

Page 22: ...ically Automatic The device will search for the available network automatically 4G Only The device searches for 4G network only Click Apply to confirm your configuration APN In My router section select LTE or other network type Settings APN The APN parameters are shown in the following figure Set as default Click to set current profile as the default profile ...

Page 23: ... 3 Enter the related parameters please see following table and then click Apply to add a new profile Parameter Function Mode If a fixed APN is provided by your service provider select Manual APN Otherwise please select Auto APN and the device will automatically obtain parameters Profile Shows the profile Profile Name Type the profile name ...

Page 24: ...le Name and APN are mandatory others are optional If the Authentication is set to NONE you don t need to set the User Name and Password Advanced Settings Router IP Address The IP address for this device as seen from the local network This is set to a default value Subnet Mask The default value 255 255 255 0 is standard for small class C networks DHCP Server This option is set to Enable by default ...

Page 25: ... default by selecting the appropriate option from the Default Policy dropdown Default Policy Accepted Internet traffic is allowed by default Only traffic from the selected applications will be blocked from accessing the Internet Traffic is identified by port numbers Some applications are pre defined You can define additional applications by clicking the Add Custom Application button but you need t...

Page 26: ...u select Enable the Virtual Server Settings will appear IP Address Enter the internal IP address i e 192 168 1 101 that you would like traffic from a specific external port directed to internally Port Range Enter the starting and ending port numbers that will be directed to the internal device Protocol You may pick TCP UDP or TCP UDP traffic types to be directed Comment Enter a comment or label to...

Page 27: ...ings You can click Check to manually check for new software at any time Enable Auto check Settings will set the device to automatically check for updates You can change the Auto check Cycle to the desired update schedule Disable Auto check Settings will set the device to not check for device updates automatically Others You can customize your MF279T by other settings such as restart and reset the ...

Page 28: ...re The nano SIM card will click and lock in place when properly installed in the correct orientation nano SIM card may be invalid or damaged and need to be replaced For a replacement nano SIM card take your MF279T to your local AT T store nano SIM Card doesn t work in my mobile device The nano SIM card provided with your MF279T is intended for use only in your specific MF279T and cannot be used in...

Page 29: ...der Voice quality may degrade with a low battery charge Connect to an AC power source to recharge when power is available Message Waiting indicator on my home phone doesn t light The MF279T does not support this functionality with your home phone The MF279T has a dedicated voicemail light that will blink when you have a new voice message you will also hear an intermittent dial tone when you pick u...

Page 30: ... location Other connected devices may be transferring a large amount of data To view and block other connected devices go to the MF279T Manager http telus ztesmarthub A phone call in progress may slow down the data speed Check your wireless network connection using the MF279T Manager http telus ztesmarthub 4G LTE offers the fastest data speeds and if available the MF279T should be located in a cov...

Page 31: ...re using the router Please keep yourself at least eight 8 inches away from router Do not use your router in dangerous environments such as oil terminals or chemical factories where there are explosive gases or explosive products being processed Please use original accessories or accessories that are authorized by ZTE Unauthorized accessories may affect the router performance damage the router or c...

Page 32: ...accept any interference received including interference that may cause undesired operation This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency...

Page 33: ...cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Le présent appareil est conforme aux CNR Innovation Sciences et Développement économique Canada applicables aux appareils radio exempts de licence L exploitation est autorisée aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l u...

Page 34: ... the phone or battery If the phone or battery is dropped especially on a hard surface and the user suspects damage take it to a service center for inspection Improper battery use may result in a fire explosion or other hazard For those host devices that utilize a USB port as a charging source the host device s user manual shall include a statement that the phone shall only be connected to CTIA cer...

Page 35: ...ND ZTE S SOLE AND EXCLUSIVE LIABILITY IN RESPECT OF DEFECTS IN PRODUCT HOWEVER THIS LIMITED WARRANTY SHALL NOT EXCLUDE NOR LIMIT ANY OF YOUR LEGAL STATUTORY RIGHTS UNDER THE APPLICABLE NATIONAL LAWS TO THE EXTENT PERMITTED BY APPLICABLE LAW ZTE DOES NOT ASSUME ANY LIABILITY FOR LOSS OF OR DAMAGE TO OR CORRUPTION OF DATA FOR ANY LOSS OF PROFIT LOSS OF USE OF PRODUCTS OR FUNCTIONALITY LOSS OF BUSINE...

Page 36: ...36 Version No R1 0 Edition Time November13 2017 ...

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