Zte MC801A, Quick Start Manual

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13
Troubleshooting
Internet Related Problems
Symptoms Possible Problems / Solutions
I cannot access the Internet at
all.
• Please check your configuration settings.
• Please wait 1~ 2 minutes for the router to
initialize.
• Check your network indicators.
The download or upload speed
is very slow. The speed is dependent on signal strength. Check
your signal strength and network type.
I cannot visit the 5G CPE
configuration web page. • Enter the correct IP address. You can view
the label on your device to get the default IP
address.
• Only use one network adapter in your PC.
• Do not use any proxy server.
I cannot establish the Wi-Fi
connection between my device
and the client.
• Make sure the Wi-Fi function is active.
• Refresh network list and select the correct
SSID.
• Check the IP address to make sure your client
can obtain an IP address automatically in the
Internet protocol (TCP/IP) properties.
• Type the correct network key (Wi-Fi password)
when you connect to the device.