MC315
User Guide
2006-5-13
ZTE Corporation
page29
http
:
//www
.
zteit
.
com
Symptoms Possible
causes
Solutions
The card is not in the slot.
Close MC315 application and re-insert
MC315 card, and then run the application
again.
The window
displays the
message:
“
Initialize failed.
Can not open the
serial port
”
Other applications such as
“Hyper terminal” are using
the card.
Close other applications and run MC315
application.
The R-UIM card is not
inserted in MC315 card.
Insert the R-UIM card in MC315 card.
The R-UIM card is inserted
on the wrong side.
Insert the R-UIM card according to the
indicator in MC315 card.
The window
displays the
message: “
MC315
can not find the
UIM card”
The R-UIM card error.
Change R-UIM card.
Antenna is not plugged in
MC315 card.
Plug the antenna in MC315 card.
Out of the network service
area.
Confirm it is in the CDMA network
service area.
No signal indicated
Poor network signal.
Adjust your antenna please.
Wrong user name or
password.
Correct the settings. You can get the
information from your service provider.
e.g. In China Unicom, they are:
User: card
Password: card
Number: #777
During a dial-up
data connection,
the window
displays the
message: “
The
remote computer
is not responding
”
No enough money in your
account.
Save money into your account or contact
your service provider.
If the problems cannot be solved after the above handling, please
¾
Download the latest MC315 card program from
http://www.zteit.com
and reinstall it.
¾
Call
86-755-26010555
or feedback your information directly by sending emails to
for customer service. We will reply to you as soon as possible and
provide you with high quality after-sales services
.
