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C h a p t e r 16
Troubleshooting
If you encounter problems while using the phone, or if it performs
erratically, you can consult the information in the chart below. If
your particular problem can not be resolved using the information in
the chart, contact the dealer of handset.
Problem
Poor recep-
tion
Possible causes
• The network signal is too
weak at your current
location, for example, in
a basement or near a tall
building, because wireless
transmissions can not ef-
fectively reach it.
• The network is busy at
t h e c u r r e n t t i m e ( f o r
example, during peak
times, there may be too
much network traffic to
handle additional calls).
• You are too far away
from a base station for
your service provider.
Possible solution
Move to a location where
the network signal can be
properly received.
Avoid using the phone at
such times, or try again
after waiting a short time.
You can request a service
area map from your ser-
vice provider.
