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92
Problem
Possible
causes
Possible
solution
window.
Cannot
answer
incoming
calls
You
have
activated
the
Call
barring
feature.
Go
to
Dialler
>
Settings
>
Call
barring
settings
>
deactivate
all
You
cannot
make
outgoing
calls.
You
have
activated
the
Call
barring
feature.
Go
to
Dialler
>
Settings
>
Call
barring
settings
>
deactivate
all
PIN
Code
blocked
You
have
entered
an
incorrect
PIN
code
three
consecutive
times.
Contact
your
service
provider
to
obtain
your
PIN
Unlocking
Key
(PUK
code)
For
Your
Safety
‐
General
Safety
Do
not
use
your
handset
while
driving.
Do
not
use
your
phone
at
petrol
stations.
Keep
your
phone
at
least
15
mm
away
from
your
ear
or
body
while
making
calls.
Keep
away
from
pacemakers
and
other
electronic
medical
devices.
Small
parts
may
cause
a
choking.
Don’t
dispose
of
your
phone
in
fire.
Your
phone
can
produce
a
loud
sound.
Avoid
strong
magnetic
fields.