TROUBLE SHOOTING
031
SHARP CRACKLING/
CLICKING ON
STRONG PASSAGES/
TRANSIENTS.
ERRATIC
PERFORMANCE.
BLUETOOTH WILL
NOT CONNECT.
THE STOCKWELL
CANNOT FIND
A BLUETOOTH
CONNECTION.
Clipping when the amplifier
runs out of power.
Interference from another
source or electronic device.
Your Bluetooth device is too
far away from the STOCKWELL
during the pairing process.
The STOCKWELL cannot
search or connect
correctly in the following
cases:
• There is a strong electric
field surrounding the
STOCKWELL.
• The Bluetooth device is
turned off, not available or
does not function as it should.
• Please note that items such
as, for example, microwave
ovens, wireless network
adapters, fluorescent lights
and gas cookers use the
same frequency range as the
Bluetooth device, which could
lead to electrical disturbances.
Turn down the volume on the
STOCKWELL or on the music
player. Reduce the bass
boost.
Move the STOCKWELL to
another spot or turn off
or move other electronic
devices.
Place the Bluetooth device
closer to the STOCKWELL
during the pairing process.
Please ensure that
there is no electrical
interference surrounding
the STOCKWELL, that your
Bluetooth device is on and
working properly.
PROBLEM
CAUSE
ACTION
NOTES:
• A bluetooth device could cause sound-
related or technical faults, depending on
use, in the following cases:
- when some part of the body is in contact
with the receiving/transmitting system for
the bluetooth device or the STOCKWELL.
- electrical variations due to obstacles in
the form of walls, corners, etc.
- exposure to electrical disruptions
from devices within the same frequency
band, for example medical equipment,
microwave ovens and wireless networks.
• This wireless device may cause electrical
disruptions during use.
• You do not need to enter the pin code
(password) when connecting the bluetooth
device to the STOCKWELL. If the window
for entering the pin code is displayed, you
should enter <0000>.
• You cannot connect to a bluetooth device
that only supports the hf (hands Free) area
function.
