Zoomo Zero User Manual Download | Manualshive

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22

CONTROLLER ERROR CODES

A.

CONTROLLER ERROR CODE LIST

Contact your dealer if these error messages are present. A troubleshooting guide in
reference to these codes is available on request through Zoomo customer service.

B.

BATTERY ERROR CODE LIST

A.

CONTROLLER ERROR CODE LIST

Contact your dealer if these error messages are present. A troubleshooting guide in
reference to these codes is available on request through Zoomo customer service.

Error Code

01

02
03
04
05
06
07
08
09

10

11

12
13
14
15
17
18
19
31

33

Definition

HW Break
Battery Over Current
Iph Over Current
Battery Over Voltage
Hall Sensor Error
Turn block Error
TS Over Limit
TS Under Limit
Throttle Over
Throttle Under
Mosfet Over Temperature
Motor Over Temperature
Under voltage
Regeneration Error
Turn On While Drive
BMS Time Out
Found BMS
Battery Full
Update FW Error
Display Communication Error

Definition

Over Discharge Current

(BMSERR_OVER_DC)

Discharge Short current

(BMSSER_SHORT_DC)

Over Voltage

(BMSERR_OVERVOLTAGE)

Under Voltage

(BMSERR_UNDERVOLTAGE)

Over Charge Current

(BMSERR_OVER_OC)

Over Temperature

(BMSERR_OT)

Error Code

01

02
03
04
05
06

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Summary of Contents for Zero

Page 1: ...Zoomo Zero User Manual ...

Page 2: ... person using repairing servicing or disposing of your Zoomo e bike has to fully acknowledge and understand the content of the user manual If there still are any unanswered questions please contact your local Zoomo workshop or dealer This user manual is part of the scope of delivery of your Zoomo e bike It is only valid for the product shipped along with it Please make sure to store this manual in...

Page 3: ...ectronics of the bike The warranty will be void If you detect a problem with the bike book a repair service before using the bike again Take the time to get used to your new bike The powerful disk brakes do not need a strong pull on the lever to slow you down An electric bike behaves slightly differently to a normal bike notably faster acceleration A proggressive riding approach will help you get ...

Page 4: ...king in these conditions The bike is fitted with lighting and reflectors as per the legal requirements in the country of sale Always make sure that the lighting and reflectors are present As with all mechanical components pedal assist cycles are subject to wear and high stress on certain components These components may react to wear or stress fatigue in different ways If the design life of a compo...

Page 5: ... haute pression pour nettoyer le vélo Un jet d eau puissant peut endommager l électronique du vélo La garantie sera annulée Si vous détectez un problème avec le vélo réservez une réparation un service avant d utiliser à nouveau le vélo Prenez le temps de vous habituer à votre nouveau vélo Les puissants freins à disque n ont pas besoin d une forte pression sur le levier pour vous ralentir Un vélo é...

Page 6: ...vitez les freinages brusques dans ces conditions Le vélo est équipé d un éclairage et de réflecteurs conformément aux exigences légales du pays de vente Assurez vous toujours que l éclairage et les réflecteurs sont présents Comme pour tous les composants mécaniques les cycles d assistance au pédalage sont soumis à une usure et à de fortes contraintes sur certains composants Ces composants peuvent ...

Page 7: ...mech 10 b Adjustment rear gear 11 c Setting chain tension 12 7 Brake Adjustment 13 8 Starting Shutdown of System 14 a Switch on battery 14 b Activate display 14 c Scan RFID 14 d USB charging 15 e Pedal assist modes 15 9 Shutting Down the Bike 15 a With motor lock 15 b Without motor lock 15 10 Zoomo Batteries Warnings 16 a Removing the battery 17 b Charging the battery 17 11 Mudguards and Luggage R...

Page 8: ...e Calliper Front 10 Front Motor 11 Rotor 12 Reflector 13 Spokes 14 Tyre 15 Downtube 16 Battery 17 Drink Bottle Holder 18 Saddle 19 Seatpost 20 Carrier 21 Rear Light 22 Rear Lock optional 23 Carrier Strap 24 Brake Calliper Rear 25 Rear Fender 26 Rear Axle 27 Kickstand 28 Chainring 29 Crank 30 Pedal 02 ...

Page 9: ... fitting block Seat post clamp Screw on the handle bar Screw on the pivot Screw on the stem cover Fixation screw 22 Nm 12 Nm 5 Nm 5 Nm 6 8 Nm 3 Nm 2 3 Nm ACCESSORIES Mudguard Kick stand Fixation screw on the fork Fixation screw on the support Fixation screw on luggage rack frame Fixation screw 5 Nm 3 Nm 5 Nm 6 8 Nm BRAKES Formula Shimano Magura Brake caliper Brake lever on handlebar Disc brake Fix...

Page 10: ...he saddle height Once again your local workshop can help you do this You must not hesitate to adjust this if you do not find the correct height immediately We have a good tip to help you find the correct setting quickly position the crank in line with the seat tube without being lopsided on the saddle and place your heel on the pedal with your leg almost straight see Figure 3 Never go over the max...

Page 11: ...n key to obtain enough play to easily move the saddle see Figure 8 Figure 4 Intermediate saddle setback position 2 Adjust the angle and setback of the saddle as suits you 3 Tighten the screw ensuring that it does not surpass the maximum torque level indicated next to the screw 4 Check that the screw is correctly in place and that there is no play D SETTING SADDLE ANGLE TWO BOLTS If you have found ...

Page 12: ... check the dedicated notice or consult your retailer F HEADSET The headset is made up of two bearings and cups placed at each end of head tube The Zero bike has an A head head set this is adjusted using the round hood which is found above the stem as in Figure 9 During more intense rides the headset is put under incredible stress It is therefore possible that play will develop Be careful riding wi...

Page 13: ... each pedal 2 Tighten the right pedal marked R on the pedal see Figure 13 in a clockwise direction on the crank on the drive side 3 Tighten the left pedal marked L on the pedal see Figure 13 in an anti clockwise direction on the crank on the left side 4 The recommended torque is 30 Nm PEDALS Figure 13 Pedal threads Make sure you rotate the correct direction 09 ...

Page 14: ...ous sinon vous risquez de perdre des pièces et de tomber UNE ROUE MAL SERREE OU MAL CENTREE PEUT PROVOQUER DES ACCIDENTS ET DES BLESSURES GRAVES A L UTILISATEUR WHEEL AXLES AND TYRES Figure 12 Locking torque washer Figure 13 Tighten nut to 35nm Set the chain tension by tightening the axle tension bolts M5 hex key The chain should have a slight amount of flex in it but not so much flex that it adds...

Page 15: ...ned Figure 21 Turn the hex bolt clockwise which will add tension to the chain Figure 23 Use a cloth to remove debris and dirt from the chain Gently turn the pedal with the rear wheel elevated for cleaning Soapy water is the best cleaning solution Avoid heavy degreasers where possible Figure 22 Ensure the retaining nut is tightened against the frame to stop axle movement D CLEANING AND LUBRICATION ...

Page 16: ...ront Brake Left Hand is Rear Brake USA Left Hand is Front Brake Right Hand is Rear Brake FRANCE Left Hand is Front Brake Right Hand is Rear Brake A PAD REPLACEMENT The brake pads should be replaced every 3 months or 1800kms whichever comes first To start undo the two x m5 bolts on the brake calliper mount BRAKE ADJUSTMENT Figure 24 Apply 3 4 drops of dry lubricant to the chain Figure 25 Undo the m...

Page 17: ...whichever comes first To start undo the two x m5 bolts on the brake calliper mount B ACTIVATE THE DISPLAY Press the display on button which is on the handlebar control pad This will activate the display which will start counting down from 30 seconds C SCAN KEY Scan the RFID Key to Activate the System Please only use the yellow tag to turn on the system The blue tags are used for reprogramming only...

Page 18: ...te lines as indicated below ADJUSTING THE GEAR MECHANISM Figure 16 Turn the m5 shifter nut anti clockwise After a few rotations the mechanism pulls off Figure 17 Adjustment of axle nut drive side Figure 18 Correct alignment indication Figure 19 Adjust the barrel by turning either way If the indicator cannot be located between the two lines or the barrel has been adjusted all the way out you will n...

Page 19: ... sharp loud noise only if there is significant play in the head set Pay attention to other noises such as those of the cables hitting against the frame or even the spokes Do not take these into account If you have found play in the head set follow these steps 1 Loosen the screw s on the stem see Figure 9 2 Then progressively tighten without forcing the screw in the hood until play disappears as in...

Page 20: ... the bike is shut down using the display The condition is removed when the system is restarted as per Step 1 using the RFID key This can be used if the bike needs to be ridden by the owner as a regular bike without assistance Note The display will timeout after 10 minutes for security reasons B SHUTDOWN WITHOUT THE MOTOR LOCK ENGAGED There is an option 3b which details shutting down the bike witho...

Page 21: ...batterie peut nécessiter une petite force pour retirer la batterie du cadre Tenez fermement la batterie lorsque vous la retirez pour vous assurer qu elle ne glisse pas de vos mains lorsqu elle se détache soudainement Retirez la clé après avoir placé la batterie La clé peut être facilement endommagée si elle est laissée à l intérieur Les batteries consomment lentement de l énergie même si le vélo n...

Page 22: ...cket into the battery before plugging into the wall to initiate charging The battery will charge to 100 in around 2 5 hours A REMOVING THE BATTERY The bike s battery can be removed from the bike for storage and charging To remove the battery turn the key and the battery will pop out of position in the frame Figure 30 Turn key to remove the battery Figure 31 Push battery until it clicks Figure 32 C...

Page 23: ...he bike should not exceed 200kg rider cargo ATTENTION Ne dépassez pas la charge totale des chargement de 27 kg La charge utile totale du vélo ne doit pas dépasser 200 kg cycliste chargement We have equipped Zoomo bikes with specific luggage racks These luggage racks are designed for a maximum load of 27 Kg This is in line with ISO11243 EPAC CE Never attempt to modify your luggage racks its fixatio...

Page 24: ...that the rear lights and reflectors are not blocked by the load as this will be a safety issue Always ensure straps and loose items are away from the wheel and chain C Use of EPAC Approved Trailer WARNING Never carry passengers in attached trailers even if they are within the weight limit AVERTISSEMENT Ne transportez jamais de passagers dans des remorques attachées même s ils ne dépassent pas la l...

Page 25: ...s especially if you use the higher levels of assistance Regularly check its wear and replace it often Go to your local bike retailer for advice if you are in any doubt Take the time to regularly check that no link has become deformed or open as it could break while riding and case a fall In order to prolong the lifespan of your bike here is an example of a maintenance calendar in the case of regul...

Page 26: ...21 RECOMMENDED CONSUMABLE SPARE PARTS Tyres Tubes Brake Pads Chain Grips Saddle Kenda Quick Drumlin 26 2 25 Kenda Tube TUBE932T Tektro Part Number E10 11 KMC Z1 Velo VLG 1179 Velo VLG 64950 ...

Page 27: ...2 03 04 05 06 07 08 09 10 11 12 13 14 15 17 18 19 31 33 Definition HW Break Battery Over Current Iph Over Current Battery Over Voltage Hall Sensor Error Turn block Error TS Over Limit TS Under Limit Throttle Over Throttle Under Mosfet Over Temperature Motor Over Temperature Under voltage Regeneration Error Turn On While Drive BMS Time Out Found BMS Battery Full Update FW Error Display Communicatio...

Page 28: ...ance with the applicable laws and regulations To ensure safety quality and reliability use only original parts or Zoomo authorized replacements for repair Zoomo is not responsible for any direct incidental or consequential damages including without limitation damages for personal injury property damage or economic losses due to tampering EMISSIONS NOTICE The A weighted emission sound pressure leve...

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