2
© Copyright 2021 Zoeller
®
Co. All rights reserved.
If the above checklist does not reveal the problem, consult the Product Support Department. Do not attempt to service or otherwise disassemble
pump. Service must be peformed by a Zoeller Authorized Service Station. Go to www.zoellerpumps.com/servicestations to find the Authorized Service
Station in your area.
SERVICE CHECKLIST
Manufacturer warrants, to the purchaser and subsequent owner during the
warranty period, every new product to be free from defects in material and
workmanship under normal use and service, when properly used and maintained,
for a period of three years from date of manufacture. Parts that fail within the
warranty period, that inspections determine to be defective in material or
workmanship, will be repaired, replaced or remanufactured at Manufacturer's
option, provided however, that by so doing we will not be obligated to replace
an entire assembly, the entire mechanism or the complete unit. No allowance
will be made for shipping charges, damages, labor or other charges that may
occur due to product failure, repair or replacement.
This warranty does not apply to and there shall be no warranty for any
material or product that has been disassembled without prior approval of
Manufacturer, subjected to misuse, misapplication, neglect, alteration, accident
or uncontrollable act of nature; that has not been installed, operated or maintained
in accordance with Manufacturer's installation instructions; that has been
exposed to outside substances including but not limited to the following: sand,
gravel, cement, mud, tar, hydrocarbons, hydrocarbon derivatives (oil, gasoline,
solvents, etc.), or other abrasive or corrosive substances, wash towels, etc.
in all pumping applications. The warranty set out in the paragraph above is in
lieu of all other warranties expressed or implied; and we do not authorize any
representative or other person to assume for us any other liability in connection
with our products.
Contact Manufacturer at, 3649 Cane Run Road, Louisville, Kentucky 40211
USA, Attention: Customer Support Department to obtain any needed repair
or replacement of part(s) or additional information pertaining to our warranty.
MANUFACTURER EXPRESSLY DISCLAIMS LIABILITY FOR SPECIAL, CONSEQUENTIAL
OR INCIDENTAL DAMAGES OR BREACH OF EXPRESSED OR IMPLIED WARRANTY;
AND ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE AND OF
MERCHANTABILITY SHALL BE LIMITED TO THE DURATION OF THE EXPRESSED
WARRANTY.
Some states do not allow limitations on the duration of an implied warranty, so
the above limitation may not apply to you. Some states do not allow the exclusion
or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
This warranty gives you specific legal rights and you may also have other rights
which vary from state to state.
LIMITED WARRANTY
DO’S & DON'T’S FOR INSTALLING UNIT
1.
DO
read all installation material with the unit.
2.
DO
inspect unit for any visible damage caused by shipping. Contact dealer
if unit appears to be damaged.
3.
DO
remove all debris from the basin. Be sure that the pump will have a hard,
level surface beneath it.
DO NOT
install on sand, gravel or dirt.
4.
DO
be sure that the area is large enough to allow proper clearance for the
level control switch(es) to operate properly.
5.
DO
Always Disconnect Pump From Power Source Before Handling.
DO
always connect to a separately protected and properly grounded circuit.
DO NOT
ever cut, splice, or damage power cord (Only splice in a watertight
junction box).
DO NOT
carry or lift pump by its power cord.
DO NOT
use an extension cord.
6.
DO
install a check valve and a union in the discharge line.
DO NOT
use a discharge pipe smaller than the pump discharge.
7.
DO NOT
utilize this unit for pumping gasoline or other hazardous liquids.
8.
DO
test pump immediately after installation to be sure the system is working
properly.
9.
DO
review all applicable governing codes and verify that the installation
conforms to each of them.
10.
DO
consult manufacturer for clarifications or questions.
11.
DO
consider a two-pump system with an alarm where an installation may become
overloaded or primary pump failure would result in property damages.
12.
DO
consider a D.C. Backup System where a sump or dewatering pump is
necessary for the prevention of property damages from flooding due to A.C.
power disruptions, mechanical or electrical problems or system overloading.
13.
DO
inspect and test system for proper operations at least every 3 months.
CONDITION
COMMON CAUSES
A. Pump will not start or run.
Check fuse, low voltage, overload open, open or incorrect wiring, open switch, impeller or seal bound
mechanically, defective capacitor or relay when used, motor or wiring shorted. Float assembly held
down. Switch defective, damaged, or out of adjustment.
B. Motor overheats and trips overload
or blows fuse.
Incorrect voltage, negative head (discharge open lower than normal) impeller or seal bound mechani-
cally, defective capacitor or relay, motor shorted.
C. Pump starts and stops too often.
Float tight on rod, check valve stuck or none installed in long distance line, overload open, level switch(s)
defective, sump pit too small.
D. Pump will not shut off.
Debris under float assembly, float or float rod bound by pit sides or other, switch defective, damaged or
out of adjustment.
E. Pump operates but delivers little or
no water.
Check strainer housing, discharge pipe, or if check valve is used vent hole must be clear. Discharge
head exceeds pump capacity. Low or incorrect voltage. Incorrect motor rotation. Capacitor defective.
Incoming water containing air or causing air to enter pumping chamber.
F. Drop in head and/or capacity after a
period of use.
Increased pipe friction, clogged line or check valve. Abrasive material and adverse chemicals could
possibly deteriorate impeller and pump housing. Check line.
ELECTRICAL PRECAUTIONS-
Before servicing a pump, always shut off the main power breaker and then unplug the pump
- making sure you are wearing insulated protective sole shoes and not standing in water. Under flooded conditions, contact your local
electric company or a qualified licensed electrician for disconnecting electrical service prior to pump removal.
Submersible pumps contain oils which becomes pressurized and hot under operating conditions.
Allow 2-1/2 hours after disconnecting
before attempting service.
In instances where property damages are incurred as a result of an alleged product failure, the property
owner must retain possession of the product for investigation purpose.
