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© Copyright 2013 Zoeller Co. All rights reserved.
LiMiteD WARRAnty
1. Dc pump won’t run
(a) Check fuse in line from control box center to the battery (see fig. 5)
If fuse is blown, replace.
(b) Check for proper connections.
(c) Check all wire terminal points. Clean if required.
(d) Check for low battery. Service battery if required.
2. pump runs but pumps very little or no water.
(a) Check for weak battery. Weak battery slow pulse alarm will sound
and “yellow” light will blink. Battery will recharge if “Red” power
“on” light indicates power has been restored and the float switch
is in the off position.
(b) If immediate usage is required, remove and replace dead battery
with a full recharged battery or place an additional battery in parallel.
(c) Due to varying conditions, the pump may continue to run on a weak
battery without sufficient power to remove water before the low battery
alarm is activated. Pump will stop running when low battery alarm
is activated.
(d)
Weak batteries can be recharged but may not store
sufficient energy for full service. A weak recharged battery can only
be detected by reduced pumping time or by checking each cell with
a hydrometer. If your emergency pump system is used frequently,
the battery should be checked by a qualified battery dealer.
3. pump cycles too frequently.
(a) Check tether length on variable level float switch.
(b) Lengthen tether as required. 4" recommended for standard
installations.
4. Float switch in “on” position. pump won’t run.
(a) Remove pump. Check for obstruction in pump preventing impeller
from rotating.
5. pump runs, but pumps water intermittently.
(a) Pump is air locking. Check flow of water incoming to sump. If
water is entering the sump at a high velocity creating a turbulent
condition, a mixture of air and water may cause a complete
or partial air lock and reduce or stop the flow of water in the
discharge pipe.
(b) Baffle the incoming stream of water to reduce turbulence. Diverting
water stream against wall of basin usually corrects an air lock
problem.
6. Water level high, pump startup delayed.
(a) Battery is weak, if battery terminal voltage has dropped to 10.5
volts, the control box automatically shuts off the system for
10 minutes and activates the low battery fast pulse alarm. If
main power supply is off, a good quality battery may recover
without recharging if the float is in the “off” position, and allow
some additional pumping time. If main power supply is “on”, the
primary pump will lower the water level and the battery will begin
recharging. The battery is low if battery terminal voltage drops to
8.5 volts. The control box automatically shuts off the system and
activates a fast pulse alarm. The system can not be restarted
until power is restored and the battery recharged.
(b) If power has been restored and water in sump remains high,
check primary pump. Service if required.
(c) A completely drained battery may require 18 hours for a full charge.
7. Alarm sounds during battery recharge cycle.
(a) Push alarm reset (max. 3 times). If condition persists, replace battery.
tRoubLeShootinG inFoRMAtion
Manufacturer warrants, to the purchaser and subsequent owner during
the warranty period, every new product to be free from defects in material
and workmanship under normal use and service, when properly used and
maintained, for a period of three years from date of purchase by the end
user. Parts that fail within the warranty period, that inspections determine
to be defective in material or workmanship, will be repaired, replaced or
remanufactured at Manufacturer's option, provided however, that by so doing we
will not be obligated to replace an entire assembly, the entire mechanism or the
complete unit. No allowance will be made for shipping charges, damages, labor
or other charges that may occur due to product failure, repair or replacement.
This warranty does not apply to and there shall be no warranty for any material
or product that has been disassembled without prior approval of Manufacturer,
subjected to misuse, misapplication, neglect, alteration, accident or act of
God; that has not been installed, operated or maintained in accordance with
Manufacturer's installation instructions; that has been exposed to outside
substances including but not limited to the following: sand, gravel, cement,
mud, tar, hydrocarbons, hydrocarbon derivatives (oil, gasoline, solvents,
etc.), or other abrasive or corrosive substances, wash towels or feminine
sanitary products, etc. in all pumping applications. The warranty set out in
the paragraph above is in lieu of all other warranties expressed or implied; and
we do not authorize any representative or other person to assume for us any
other liability in connection with our products.
Contact Manufacturer at, 3649 Cane Run Road, Louisville, Kentucky 40211,
Attention: Product Support Department to obtain any needed repair or
replacement of part(s) or additional information pertaining to our warranty.
MANUFACTURER EXPRESSLY DISCLAIMS LIABILITY FOR SPECIAL,
CONSEQUENTIAL OR INCIDENTAL DAMAGES OR BREACH OF
EXPRESSED OR IMPLIED WARRANTY; AND ANY IMPLIED WARRANTY
OF FITNESS FOR A PARTICULAR PURPOSE AND OF MERCHANTABILITY
SHALL BE LIMITED TO THE DURATION OF THE EXPRESSED WARRANTY.
Some states do not allow limitations on the duration of an implied warranty,
so the above limitation may not apply to you. Some states do not allow the
exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
This warranty gives you specific legal rights and you may also have other rights
which vary from state to state.
