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© Copyright 2017 Zoeller
®
Co. All rights reserved.
in the paragraph above is in lieu of all other warranties expressed or implied; and
we do not authorize any representative or other person to assume for us any other
liability in connection with our products.
Contact Manufacturer at, 3649 Cane Run Road, Louisville, Kentucky 40211, Attention:
Customer Service Department to obtain any needed repair or replacement of part(s)
or additional information pertaining to our warranty.
MANUFACTURER EXPRESSLY DISCLAIMS LIABILITY FOR SPECIAL,
CONSEQUENTIAL OR INCIDENTAL DAMAGES OR BREACH OF EXPRESSED
OR IMPLIED WARRANTY; AND ANY IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE AND OF MERCHANTABILITY SHALL BE LIMITED TO
THE DURATION OF THE EXPRESSED WARRANTY.
Some states do not allow limitations on the duration of an implied warranty, so the
above limitation may not apply to you. Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion
may not apply to you.
This warranty gives you specific legal rights and you may also have other rights
which vary from state to state.
Limited Warranty
Manufacturer warrants, to the purchaser and subsequent owner during the warranty
period, every new product to be free from defects in material and workmanship
under normal use and service, when properly used and maintained, for a period of
three years from the date of purchase. Proof of purchase is required.Parts that fail
within the warranty period, that inspections determine to be defective in material
or workmanship, will be repaired, replaced or remanufactured at Manufacturer's
option, provided however, that by so doing we will not be obligated to replace an
entire assembly, the entire mechanism or the complete unit. No allowance will be
made for shipping charges, damages, labor or other charges that may occur due to
product failure, repair or replacement.
This warranty does not apply to and there shall be no warranty for any material or
product that has been disassembled without prior approval of Manufacturer, subjected
to misuse, misapplication, neglect, alteration, accident or act of nature; that has not
been installed, operated or maintained in accordance with Manufacturer's installation
instructions; that has been exposed to outside substances including but not limited to
the following: sand, gravel, cement, mud, tar, hydrocarbons, hydrocarbon derivatives
(oil, gasoline, solvents, etc.), or other abrasive or corrosive substances, wash towels
or feminine sanitary products, etc. in all pumping applications. The warranty set out
ELECTRICAL PRECAUTIONS- Before servicing a pump, always shut off the main power breaker and then unplug the pump - making
sure you are wearing insulated protective sole shoes and not standing in water. Under flooded conditions, contact your local electric company or a
qualified licensed electrician for disconnecting electrical service prior to pump removal.
Submersible pumps contain oils which becomes pressurized and hot under operating conditions. Allow 2-1/2 hours after disconnecting
before attempting service.
If the above checklist does not uncover the problem, consult the factory. Do not attempt to service or otherwise disassemble pump. Service must be
performed by Zoeller Authorized Service and Warranty Centers. Go to www.zoellerpumps.com/servicestations to find the Authorized Service Center
in your area.
SERVICE CHECKLIST
EASY DO’S & DON'T’S FOR INSTALLING A SUMP PUMP
1. DO read thoroughly all installation material provided with the pump.
2. DO inspect pump for any visible damage caused by shipping. Contact
dealer if pump appears to be damaged.
3. DO clean all debris from the sump. Be sure that the pump will have a hard,
flat surface beneath it. DO NOT install on sand, gravel or dirt.
4. DO be sure that the sump is large enough to allow proper clearance for the
level control switch(es) to operate properly.
5. DO Always Disconnect Pump From Power Source Before Handling.
DO always connect to a separately protected and properly grounded
circuit.
DO NOT ever cut, splice, or damage power cord (Only splice in a watertight
junction box).
DO NOT carry or lift pump by its power cord.
DO NOT use an extension cord with a sump pump.
6. DO install a check valve and a union in the discharge line.
DO NOT use a discharge pipe smaller than the pump discharge.
7. DO NOT use a sump pump as a trench or excavation pump, or for pumping
sewage, gasoline, or other hazardous liquids.
8. DO test pump immediately after installation to be sure that the system is
working properly.
9. DO cover sump with an adequate sump cover.
10. DO review all applicable local and national codes and verify that the installation
conforms to each of them.
11. DO consult manufacturer for clarifications or questions.
12. DO consider a two pump system with an alarm where an installation may become
overloaded or primary pump failure would result in property damages.
13. DO consider a D.C. Backup System where a sump or dewatering pump
is necessary for the prevention of property damages from flooding due
to A.C. power disruptions, mechanical or electrical problems or system
overloading.
14. DO inspect and test system for proper operations at least every three
months.
CONDITION
COMMON CAUSES
A. Pump will not start or run.
Check fuse, low voltage, overload open, open or incorrect wiring, open switch, impeller or seal bound mechanically,
defective capacitor or relay when used, motor or wiring shorted. Float assembly held down. Switch defective,
damaged, or out of adjustment.
B. Motor overheats and trips overload
or blows fuse.
Incorrect voltage, negative head (discharge open lower than normal) impeller or seal bound mechanically, defec-
tive capacitor or relay, motor shorted.
C. Pump starts and stops too often.
Float tight on rod, check valve stuck or none installed in long distance line, overload open, level switch(s) defec-
tive, sump pit too small.
D. Pump will not shut off.
Debris under float assembly, float or float rod bound by pit sides or other, switch defective, damaged or out of
adjustment.
E. Pump operates but delivers little or
no water.
Check strainer housing, discharge pipe, or if check valve is used vent hole must be clear. Discharge head
exceeds pump capacity. Low or incorrect voltage. Incorrect motor rotation. Capacitor defective. Incoming water
containing air or causing air to enter pumping chamber.
F. Drop in head and/or capacity after
a period of use.
Increased pipe friction, clogged line or check valve. Abrasive material and adverse chemicals could possibly
deteriorate impeller and pump housing. Check line. Remove base and inspect.
In those instances where damages are incurred as a result of an alleged pump failure,
the Homeowner must retain possession of the pump for investigation purposes.
