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7
TROUBLESHOOTING
PROBLEM
SOLUTION
Cleaner stops & starts
Check diaphragm for blockage or damage. Use Pool Pulse
®
to determine proper flow.
Check hoses for leaks.
Cleaner is patterning
Add return diverters or divert return inlets downward. Lay hose in a straight line in the sun to relax
memory. Confirm proper hose length - add 1 to 2 hose sections.
Cleaner isn't covering
Add return diverters or divert return inlets downward. Use flow to move cleaner to opposite end.
opposite end of pool
Cleaner stuck at steps
Utilize return flow to move cleaner. Confirm proper hose length. Adjust flow to cleaner.
Install large wheel deflector.
Cleaner stuck on ladder
Use Pool Pulse to insure proper flow. Remove ladder if possible. Install large wheel deflector.
Cleaner flips over
Use Pool Pulse to insure proper flow. Contact Tech Services for local warranty station.
Cleaner climbs walls
Use Pool Pulse to insure proper flow. Insure Flowkeeper is on setting #1. Reduce flow to cleaner head.
excessively
Contact Tech Services.
Cleaner doesn't move
Use Pool Pulse to insure proper flow. Clean baskets & filter. Check diaphragm for damage.
Check hose sections for leaks by lifting each section above water.
Solar blanket installation
Coverage will be limited due to blanket.
NOTE: In cold water of 60˚ or less, water flow through the cleaner must be increased to compensate for the reduced
flexibility of the hose and diaphragm.
IF ASSISTANCE IS REQUIRED, PLEASE CALL TECH SERVICES AT 1-888-786-7797