H0491600.C - EN - 2015-12
17
❺ Troubleshooti ng
• Before you contact your reseller, please carry out these few simple checks using the following
tables if a problem occurs.
• If the problem conti nues contact your reseller.
•
: Acti ons reserved for a qualifi ed technician.
5.1 I Device behaviour
Part of the pool is not correctly
cleaned.
• Repeat the immersion steps (see § “3.3 Immersing the cleaner”) varying
the immersion locati on unti l you fi nd the right place in the pool.
The appliance does not stay fi rmly on
the pool bott om
• There is sti ll air in the appliance's casing. Repeat the immersion operati ons
(see § “3.3 Immersing the cleaner”).
• The fi lter is full or dirty: clean it.
• The fi lter is clogged: change it.
• The propeller is damaged:
The device does not or no longer
climbs the pool sides as it originally
did.
(its electronic program means that
the device does not systemati cally
climb the walls).
• The fi lter is full or dirty: clean it.
• The fi lter is clogged: change it.
• Even though the water seems clear, microscopic algae are present in your
pool, they are not visible to the naked eye, and they make the sides slippery
and prevent the device from climbing. Carry out shock chlorinati on and
slightly reduce the pH.
Do not leave the device in the water during shock
treatment.
The device does not perform any
movements on start-up.
• Check that the control box's power socket is receiving a power supply.
• Check that a cleaning cycle has been launched and that the lights are on.
The cable gets tangled
• Do not unroll the enti re length of the cable into the pool.
• Place the required length of cable in the pool and spread the rest along the
side of the pool.
The control unit does not respond
when you press the butt ons
• Unplug the cable from the mains socket, wait 10 seconds and plug it back
in again.
The screen displays the
message when the remote control
mode is acti ve.
• This means that the remote control batt eries are too low: change them.
The remote control LED is fl ashing or
the LED is on steady.
Remote control range problem:
• Positi on the control box on the trolley at least 3.5 metres from the pool.
• Orient the control box towards the pool in order to improve the range
of the remote control. Ensure there are no large obstacles between the
control box and the pool.
The remote control LED is on steady.
• Synchronisati on problem: repeat the synchronisati on steps (see §”3.8.4
Synchronising the remote control with the control box”).
