COVERAGE
ZLINE Kitchen and Bath range products will be warrantied for one year from the
original purchase date for the original purchaser of the product. This warranty covers
all parts and labor for necessary repairs if any part of the product proves to be
defective in materials or workmanship. The product must be deemed serviceable via
troubleshooting with the ZLINE Kitchen and Bath service team. All service on ZLINE
Kitchen and Bath range products under the above warranty must be performed by
ZLINE approved and certified service, unless otherwise specified by ZLINE Kitchen
and Bath. Service will be provided during normal business hours.
TERMS
This warranty applies only to the original purchaser of a range product installed for
normal residential use. This is defined as a single-family, residential dwelling in a
non-commercial setting. Commercial settings include but are not limited to: schools,
churches, hotels, restaurants, vacation rentals such as Airbnb, day care centers,
private clubs, fire stations, common areas in multi-family dwellings, nursing homes,
food service locations, and institutional food service locations such as hospitals or
correction facilities. This warranty is non-transferable and will not be extended based
on the date of installation. The warranty applies only to products installed in the
continental United States and the District of Columbia.
Failure to secure certified warranty service per these terms will result in a forfeiture
of the remaining warranty. Out of pocket payments will not be reimbursed unless
prior approval is received from ZLINE Kitchen and Bath and/or our service contract
partner. Unapproved out of pocket payments for service will not be reimbursed. All
warranty procedures must be followed to maintain warranty coverage.
Warranty shall not apply and ZLINE Kitchen and Bath is not responsible for damage
resulting from negligence, improper maintenance, misuse, abuse, alteration of or
tampering with the appliance, accident, natural disaster, improper electric supply,
flare-up fires, unauthorized service or repair, improper installation, or installation not
in accordance with the instructions contained in the manual, or the local codes.
WHAT IS NOT COVERED
1. Installation or start-up, damages or problems caused by improper installation or
use.
2. Improper liquid propane conversion or damage related to improper liquid
propane conversion.
3. Cook top burner flame adjustments or related complaints.
4. Service by an unauthorized service providers or damage related to unauthorized
service or unauthorized parts.
5. Installation in any commercial or non-residential application.
6. Corrections regarding normal adjustments or settings, or local gas supply issues
resulting in low gas pressure or other issues.
7. Removal or re-installation cost.
8. Aesthetic damage, scratches, or natural wear caused by normal use.
9. Second-hand, open box products or products purchased from an unauthorized
retailer.
10. Service for gas pressure issues related to installation at high altitudes. A high-
altitude pressure regulator must be sourced by the customer.
NOTE:
In the event that service is dispatched, and it is discovered that the reported
issue is not covered under warranty based on the disclaimers above, the customer
will be responsible for all service fees. Failure to pay these fees will result in the
forfeiture of remaining warranty coverage.
WARRANTY
WARRANTY
