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Warranty Information 

Powered Product Warranty 

Zigen warrants its powered products against any defects in materials and 
workmanship for a period of three years from the date of invoice. Touchscreen 
displays 
carry a one year parts and labor warranty. If a malfunction occurs during the warranty 
period, Zigen will repair or replace a product to its original operating condition. A 
return authorization number must be obtained from Zigen before products are 
returned for service. 
 

Non-Powered and Cable Products - Lifetime Limited Performance Warranty

 

Zigen warrants that its non-powered products and cable products will be free from 
defects in material and workmanship for as long as you or your customer owns the 
product. All Zigen non-powered products and cables are designed and engineered to 
meet and exceed performance specifications. If, at anytime, the product fails due to  
manufacturer defect, Zigen will repair or replace the product to ensure that it meets 
original performance specifications. Reduced performance due to normal wear and 
tear, or damages caused by misuse or negligence will not be covered. Zigen will test 
and evaluate all non-powered and cable products claimed defective. Products must 
be shipped to Zigen, prepaid along with proof of purchase only after obtaining a 
Return Merchandise Authorization (RMA) number from Zigen. This statement of 
policy is in lieu of any other policy expressed or implied and no representative or 
person is authorized to assume any other liability or adopt any other policy for Zigen 
without our written consent. 
 

Return Policy 

If you would like to return a Zigen product, it can be done within 30 days of purchase 
for a full refund, less shipping and handling. Zigen will not be responsible for shipping 
and handling of product returns. Returns will only be accepted of products with proof 
of purchase, products in the original packaging with zero to minimal use and a Return 
Merchandise Authorization RMA number provided by Zigen.  
 
 

Summary of Contents for ZIG-POC-100

Page 1: ...1 ZIG POC 100 HDBaseT HDMI Extender...

Page 2: ...ctric shock and or damage to this product never handle or touch this unit or power cord if your hands are wet or damp Do not expose this product to rain or moisture 7 Unplug this apparatus during ligh...

Page 3: ...r defect Zigen will repair or replace the product to ensure that it meets original performance specifications Reduced performance due to normal wear and tear or damages caused by misuse or negligence...

Page 4: ...en Technical Support Tel 818 654 5252 Fax 818 654 5355 8 00AM 5 00PM PST Email info zigencorp com Web www zigencorp com Mailing Address Zigen Corp c o Customer Service 6934 Canby Avenue Suite 107 Rese...

Page 5: ...s backward compatible to the previous version Maximum transmission distance is up to 70m for 4Kx2K and 100m for 1080p Supports CEC IR and RS 232 pass through for long distance control Supports bi dire...

Page 6: ...12 v 12 v Max Resolution 4K 60Hz 4 4 4 Cable Distance 4K 60Hz 70 m Max 1080P 60Hz 100 m Max Power Adapter Min DC 12 V with lock Power consumption 20W MAX Operating Temperature 0 50 C Storage Temperatu...

Page 7: ...User Manual If any of these products are not present upon first opening of the package please contact Zigen or your reseller 2017 Zigen Corp All Rights Reserved All trademarks are the property of the...

Page 8: ...10 Transmitter Back Panel 11 Receiver Front Panel 12 Receiver Back Panel 13 Get Started Installation 14 System Diagram 15 Connection IR Receiver Cable Directions 16 HDMI Connector Signal Pin Out 17 RJ...

Page 9: ...0p 4K HDMI signal over CAT 6a cable up to 100m 70m PoC and enables IR and RS 232 pass through to control source or display device remotely This extender is equipped with visually lossless video compre...

Page 10: ...10 Transmitter Front Panel 1 POWER blue LED light 2 LINK blue LED light 3 HDCP blue LED light Introduction...

Page 11: ...IR OUT Connect IR Emitter to send IR signal to source device 4 IR INa Connect to 3rd party control processor IR out to control display device 5 RS 232 Connect an RS 232 cable from this port to an RS 2...

Page 12: ...12 Receiver Front Panel 1 POWER blue LED light 2 LINK blue LED light 3 HDCP blue LED light Introduction...

Page 13: ...nect using a CAT 6a cable 3 IR OUT Connect IR Emitter to send IR signal to TV Display 4 IR IN Uset provided IR receiver to control remote source devices 5 RS 232 Connect an RS 232 cable from this port...

Page 14: ...ransmitter 3 Connect the HDMI extension cable between the HDTV and the HDMI Out port of the Receiver 4 Connect Cat 6a cable between the Transmitter Link port and the Receiver Link port of the Receiver...

Page 15: ...15 System Diagram Get Started...

Page 16: ...on the Rx receive side of the extender The IR input on the Tx transmitter side is designed to receive commands directly from control processor and is not intended to be used in conjunction with IR rec...

Page 17: ...12 TMDS Clock 3 TMDS data 2 13 CEC 4 TMDS Data 1 14 Reserved N C on device 5 TMDS Data 1 Shield 15 SCL 6 TMDS Data 1 16 SDA 7 TMDS Data 0 17 DDC CEC Ground 8 TMDS Data 0 Shield 18 5 power 9 TMDS Data...

Page 18: ...45 Plug Pin Assignment Color Code for Conductor Pair 1 5 White Blue 4 Blue Pair 2 1 White Orange 2 Orange Pair 3 3 White Green 6 Green Pair 4 7 White Brown 8 Brown RJ 45 Wiring Information Coding Loo...

Page 19: ...19 One to One System Connection Example Connection...

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