Extra Vegetables Zigen HX-88 driver
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Troubleshooting
If you are having problems with the driver the most likely cause is with the physical
connection to the switch or forgetting to bind the serial connection in Composer.
Also check that the DIP switch on the rear of the Zigen is set for serial control.
If these have been made correctly check that the ID # of the switch is the same as that
defined on the Properties tab. There should be no reason to adjust this from 0 in most
cases.
Press the Display Switch Info Action button. If nothing is shown on the Lua tab and you
are sure all the above are correct then you may have a faulty device.
Contact Details
We can be contacted in a number of ways:
•
For technical support, the fastest way to get assistance is to put a ticket on our
Helpdesk at www.extravegetables.com/helpdesk.
•
Call us between 9:00 and 17:00 Monday-Friday on +1 (801) 285-9354 (USA) or
on +44 (0) 20 8144 9354 (UK). Please note that Helpdesk tickets take priority
over phone calls.
