ZiFiSense APTG-GI01, Manual

Page: 9 / 11

ZETA AP
9
7. Common faults and handling

Check the power supply to ensure that the gateway is powered
normally.

Check the antenna, whether the antennas are connected correctly, and
whether they are properly tightened.

Check the network cable and check if the network cable is properly
connected.

Check the status light to check whether the two status lights on the
gateway core board are normal (one is always on, and one flashes
twice in one second)

View the platform device status. In the (Management Platform -
Gateway Management) list, check whether the current device status is
"Online".

Check whether the heartbeat packet of the gateway (once per minute)
is normal.

If it still does not work, you can power it on again, start the gateway
device, and check to see if it is restored.

Contact ZiFiSense for more solutions.