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Zhiyun SMOOTH - Q4 User Manual Download Page 21

17

How to Use the App

App Features Description

SmartFollow

Smart Mode

Timelapse

Gesture Control

Editor

Firmware Upgrade

ZY Cami

For more details of the “ZY Cami” app features, please visit the official 

website of ZHIYUN (www.zhiyun-tech.com) and watch SMOOTH-Q4 video 

tutorials.

Summary of Contents for SMOOTH - Q4

Page 1: ... Quick Keyword Search Enter the keyword in the search box and hit the search button Quick Jump between Chapters Click the title of a specific chapter on the Contents to jump to it Reading software such as Adobe Reader is needed to support the functions above ...

Page 2: ...SMOOTH Q4 User Guide Z H I Y U N E N v 1 0 0 ...

Page 3: ...Installing the Fill Light 6 Balancing 7 How to Use the Gimbal Button Light Port Introduction 8 Gimbal Mode Description 10 Switching Between Landscape Mode Portrait Mode 13 Extension Mode 14 Manual Reposition 15 Standby Mode 15 How to Use the App Download the App 16 How to Connect 16 App Features Description 17 Firmware Upgrade and Calibration Firmware Upgrade 18 Calibration 20 ...

Page 4: ...ix side Calibration 21 Product Specifications Disclaimer and Warning Reading Tips 25 Warnings 25 Safe Operation Guidelines 26 Warranty Card Warranty Period 28 Warranty Exclusions 28 Warranty Claim Procedure 28 Contact Card ...

Page 5: ... that all the following items are included in the product package In case that any item is found missing please contact ZHIYUN or your local selling agent SMOOTH Q4 x1 Tripod x1 USB Type C Cable x1 Quick Start Guide x1 Protective Bag x1 Wrist Strap x1 VIP Card x1 Fill Light x1 ...

Page 6: ...2 Product List Fill Light Filter x4 Items marked are only included in the COMBO package They are not included in the standard package ...

Page 7: ...DE Button 8 Joystick 9 Photo Video Button 10 Tripod 11 Tilt Axis Motor 12 Tilt Axis Lock Clip 13 Pan Axis Motor 14 Type C Charging Firmware Upgrade Port 15 Power Button 16 Roll Axis Motor 17 Phone Clamp Lock Clip 18 Extension Rod 19 Trigger Button 20 Wrist Strap Hole 21 Magnetic Fill Light in SMOOTH Q4 COMBO package 盫 盬 盭 目 盯 盰 盱 盲 盫盫 盫盬 盫盭 盫目 盫盯 盫盰 盫盱 盳 盫盪 盫盲 盫盳 盬盪 盬盫 ...

Page 8: ...harging it to ensure the proper function of the gimbal Charging method Use provided USB Type C cable to connect the USB charger not included in the package 5V2A recommended to charge SMOOTH Q4 The four indicator lights on the gimbal stay on in green when charging is complete Battery and Charging Please power off the SMOOTH Q4 to charge ...

Page 9: ...nstall the smartphone to the phone clamp Please refer to the images below to avoid blocking the cameras When mounting the smartphone please make sure that the entire smartphone is fixed in the phone clamp firmly SMOOTH Q4 should have a smartphone mounted on and balanced before powering on If no smartphones are detected when powering on the gimbal the motor will make a sound and enter standby mode ...

Page 10: ...an change the fill light filter according to the actual filming scenario Installing the Fill Light Magnetic fill light is included in the SMOOTH Q4 COMBO package Install the magnetic fill light on the front or rear camera according to the actual filming scenario Fill Light on Front Camera Fill Light on Rear Camera ...

Page 11: ...t level with the ground When the phone is in portrait mode move the phone clamp left or right until the phone is steady and is at almost level with the ground The balance state of the smartphone will affect the runtime of SMOOTH Q4 SMOOTH Q4 can work normally if unbalanced but it will consume more battery power and weaken the motor strength Balancing ...

Page 12: ...artphones the smartphone should support camera control using the volume button MODE Button Single press Switch gimbal mode PF L F POV V Double press Return to previous mode Long press Enter exit standby mode Trigger Button Single press Enable SmartFollow in ZY Cami app Double press Gimbal reposition Triple press Switch between landscape portrait mode Long press Enter Go mode Gimbal Mode Indicator ...

Page 13: ...e gimbal connect to the computer for firmware upgrade via this port Button combo If the Bluetooth cannot be found or failed to be connected you can press and hold the trigger button MODE button Photo Video button at the same time for 2 seconds to reset Bluetooth When connected via Bluetooth the SMOOTH Q4 is able to control the native phone camera without the ZY Cami app This feature is available i...

Page 14: ... Press Double Press S i n g l e P r e s s D o u b l e P r e s s S i n g l e P r e s s D o u b l e P r e s s Default Single or double press the MODE button to switch between modes Pan Follow Mode PF The tilt and roll axis motors are locked and the pan axis follows the movement of the gimbal handle Push the joystick up down and left right to control the tilt axis and pan axis Roll Axis Tilt Axis Pan...

Page 15: ... joystick up down and left right to control the tilt axis and pan axis Roll Axis Tilt Axis Pan Axis Follow Mode F The roll axis motor is locked The tilt axis and the pan axis motor follow the movement of the gimbal handle Push the joystick up down and left right to control the tilt axis and pan axis Roll Axis Tilt Axis Pan Axis ...

Page 16: ...al handle Push the joystick up down and left right to control the tilt axis and pan axis Roll Axis Tilt Axis Pan Axis Roll Axis Tilt Axis Pan Axis Vortex Mode V The three motors all follow the movement of the gimbal handle Push the joystick up down and left right to control the roll axis and pan axis ...

Page 17: ...ndle at fast speed while the roll axis is locked The joystick is disabled Roll Axis Tilt Axis Pan Axis Motors circled in red will follow the movement of the gimbal while motors circled in grey are locked Switching Between Landscape Mode Portrait Mode Triple press the trigger button Landscape Mode Portrait Mode ...

Page 18: ...TH Q4 Pull the extension rod up to enter extension mode You can adjust the tilt axis angle according to the actual filming scenario The maximum length for the extension rod is 215mm The control range of the tilt axis is 90 Rotation exceeding the angle will cause damage to SMOOTH Q4 ...

Page 19: ...Unlock the phone clamp and tilt axis to wake the gimbal up Manual Reposition In Pan Follow mode PF Lock mode L and Follow mode F the smartphone can be rotated at a certain angle by hand Hold it for 2s and the smartphone angle will be fixed at that angle after you release the smartphone Can only adjust the tilt axis and the pan axis Please rotate the device with the proper amount of strength ...

Page 20: ...ow to Connect 1 Power on SMOOTH Q4 and turn on Bluetooth on the smartphone 2 Launch the ZY Cami app Tap the camera icon in the upper left corner in the home screen to open the device list and select the SMOOTH Q4 device you wish to connect the SMOOTH Q4 Bluetooth name can be checked on the axis arm USER ID XXXX 3 Activation on the ZY Cami app is required if the SMOOTH Q4 connects the ZY Cami app f...

Page 21: ...Description SmartFollow Smart Mode Timelapse Gesture Control Editor Firmware Upgrade ZY Cami For more details of the ZY Cami app features please visit the official website of ZHIYUN www zhiyun tech com and watch SMOOTH Q4 video tutorials ...

Page 22: ... product page click Download find the USB driver the ZHIYUN calibration upgrade tool and the firmware and download USB drivers are not required for Mac OS systems 3 Install the driver and the software unzip the firmware for the documents with the ptz file extension 4 Open Zhiyun Gimbal Tools select the corresponding port click Open click Firmware Upgrade Click Browse under Path to select the lates...

Page 23: ... app If ZY Cami app prompts to upgrade the firmware follow the instructions to upgrade Internet connection is required Before upgrading the firmware please ensure that the SMOOTH Q4 has more than 50 power remaining Do not exit the app interface or access in the background during the upgrading process Pay attention to the prompts on the app Open Firmware Upgrade Path Browse Upgrade ...

Page 24: ...tion 1 A slight deviation is found in the level position after the auto calibration of the gimbal 2 The gimbal has not been used for a long time 3 The gimbal has undergone a significant temperature difference Six side calibration Auto Calibration 1 Install SMOOTH Q4 onto the tripod and connect to the ZY Cami App 2 Go to the settings of the app and select auto calibration The SMOOTH Q4 will enter t...

Page 25: ...en Zhiyun Gimbal Tools click open on the top and click calibration on the bottom Please conduct the process according to the following steps A mark will appear after the calibration is complete Please refer to the six side calibration steps below When the calibration is complete please restart the gimbal In simple terms six side calibration is to place all six sides of the phone clamp vertically t...

Page 26: ...22 Firmware Upgrade and Calibration STEP 1 STEP 2 STEP 3 STEP 4 STEP 5 STEP 6 ...

Page 27: ...Deviation in Motion State 0 05 0 1 0 3 Tilt Mechanical Range 84 338 254 Roll Mechanical Range 175 338 163 Pan Mechanical Range 96 331 235 Operation Temperature 10 25 45 Charging Ambient Temperature 0 25 40 Battery Capacity 1200mAh Runtime 10h 15h Lab Data 1 Charging Time 2 5h Lab Data 2 Compatible Smartphone Weight 150g 226g 280g Mounting Clamp Supporting Range 55mm 90mm Smartphone Thickness 7mm 1...

Page 28: ...specified temperature of 25 The actual charging time varies with environmental factors In addition the lower the temperature the longer the charging time All the data in this guide is collected from internal experiments of ZHIYUN laboratories Under different scenarios the above data is subject to a margin of error Please refer to the actual use of this product Min Standard Max Remark Fill Light Il...

Page 29: ...injury or any legal responsibility incurred directly or indirectly from the use of this product Users shall observe safe and lawful practices including but not limited to those set forth herein ZHIYUN is the trademark of Guilin Zhishen Information Technology Co Ltd and its affiliates All product names or trademarks referred to herein are trademarks or registered trademarks of their respective hold...

Page 30: ... Mechanical impact rolling or throwing of the product is prohibited Do not place heavy objects on the product 6 Do not heat the product Do not place the product in a microwave oven or pressure cooker 7 It is forbidden to place the product near a heat source stove or heater etc or inside the car in hot weather Do not store the product in an environment above 60 C The ideal temperature of storage is...

Page 31: ...he product for more than 10 days please charge discharge the battery to 40 65 and store it to extend the battery life 3 Recharge and discharge every 3 months to keep the battery active 4 Keep the handle stable when powering on the SMOOTH Q4 Shakiness during power on may fail to start Disclaimer and Warning ...

Page 32: ...te or your place of purchase for detailed warranty information 1 Products subjected to unauthorized repair misuse collision neglect mishandling soaking accident and unauthorized alteration 2 Products subjected to improper use or whose labels or security tags have been torn off or altered 3 Products whose warranty has expired 4 Products damaged due to force majeure such as fire flood lightning etc ...

Page 33: ...mber Address Sales Information Sales date Product Serial Number Distributor Name Distributor s Contact Number First Maintenance Record Service Date Repairman Signature Cause of Problem Service Result Solved Unsolved Refunded Replaced Warranty Card ...

Page 34: ...30 Website Weibo Facebook Zhiyun Support Youtube Google Youku Vimeo Facebook Zhiyun Tech Wechat Instagram Contact Card ...

Page 35: ...N is a trademark of ZHISHEN All product names or brands referred to hereunder may be trademarks or registered trademarks of their respective holders Copyright 2022 ZHISHEN All rights reserved Tel 86 400 900 6868 USA Hotline 1 808 319 6137 9 00 18 00 GMT 7 Mon Fri Europe Hotline 49 0 61018132180 10 00 17 00 GMT 1 Mon Fri Web www zhiyun tech com E mail info zhiyun tech com Address 09 Huangtong Road ...

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