Warranty Period
This warranty does not apply to the followings
Warranty Claim Procedure
1. Customers are entitled to replacement or free repair service in case of quality defect(s) found in the
product within 15 days upon receipt of the product.
2. Customers are entitled to free repair service from ZHIYUN for any product proven defective in material or
workmanship that results in product failure during normal consumer usage and conditions within the valid
warranty period, which is 12 months counting from the date of delivery.
1. Products subjected to unauthorized repair, misuse, collision, neglect, mishandling, soaking, accident, and
unauthorized alteration.
2. Products subjected to improper use or whose labels or security tags have been torn off or altered.
3. Products whose warranty has expired.
4. Products damaged due to force majeure, such as fire, flood, lightning, etc.
1. If failure or any problem occurs to your product after purchase, please contact a local
agent for assistant, or you can always contact ZHIYUN’s customer service through email at
[email protected] or website at www.zhiyun-tech.com.
2. Your local agent or ZHIYUN’s customer service will guide you through the whole service procedure
regarding any product issue or problem you have encountered.
3. ZHIYUN reserves the right to reexamine damaged or returned products.
21
zhiyun-tech.com
Warranty Card
Summary of Contents for SMOOTH-Q
Page 1: ...SMOOTH Q User Guide ...
Page 2: ...2 English ...
Page 3: ...3 English Guilin Zhishen Information Technology Co Ltd ...
Page 4: ......
Page 30: ...V2 00 ...
