Zeus Appollo Z10I13KDT, User Manual

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B. Onsite maintenance;
C. Products Replacement (if original model has stopped in production, Zeus Appollo Solar will provide a
replacing device of equivalent value according to model and age.). 3. Zeus Appollo Solar offers a
warranty period of 5 years from the date on purchase invoice (additional provision will be subject to
contract, the same below).The warranty period of maintained products continues based on original
period. If the period remains less than 3 months, Zeus Appollo Solar will offer a full three-month
warranty period to the replaced or maintained parts of products starting from the date of replacement
or maintenance. 4. Warranty cards and purchase invoices should be properly kept for further warranty
claim.
II. Procedure of Warranty
1. As for products in accordance with warranty policy, basic information in warranty card must be
provided. Otherwise Zeus Appollo Solar has the right to deny the services; customer should be
responsible for any losses caused by this.
2. Zeus Appollo Solar offers 24 hour warranty services with its mature after-sales system.
III. Warranty Exception
The following exceptions are exclusive to this warranty:
1. Product warranty period is expired (excluding additional agreements of warranty
extension).
2. Faults or damages due to operations against Zeus Appollo Solar instructions, installation and
maintenance requirement.
3. Disassembly, repair or modification by non Zeus Appollo Solar authorized person.
4. Faults or damages due to unpredicted factors, man-made factors, or force majeure.
5. Faults or damages caused by other reasons not related to product quality problem.
IV. Warranty Extension
Zeus Appollo Solar provides warranty extension services for products out of warranty period; extra
charges will apply which include labor cost, maintenance cost and material cost.
V. Remarks
1. The above clauses specify that Zeus Appollo Solar shall bear all liabilities for its products.
Zeus Appollo Solar will not bear any liabilities except contents in this warranty without written
confirmation.
2. As for regions with geographic or traffic obstacles, Zeus Appollo Solar may, according to actual
situation, negotiate and determine the location for onsite maintenance service to the customer.
3. Before maintenance, the customer should backup related data and software. Zeus Appollo Solar will
not bear consequences and liabilities caused by data lost or system damage.
4. Zeus Appollo Solar will reserve the right of final interpretation of this warranty.