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SIMPLICITY INSTALLATION MANUAL.

Software:PANEL:R1107 & LOOP:R1062

Approved Document No: GLT.MAN-107

PAGE 25

Issue : 2.00 Authorised: GH Date: 4/06/2007

15. GENERAL FAULT FINDING

On the Simplicity panel, Faults are divided into 2 types, “Faults” and “Device Faults”. Device Faults are any fault
associated with a particular address on the loop. Faults is everything else, EG sounder circuits, power supply
etc. In the event of multiple faults, the Faults are grouped together first, followed by the device faults. Next button
will scroll to next fault.

15.1 COMMON FAULT.

This is a general indicator which lights whenever a fault is present. It doesn’t refer to a specific fault.

15.2 LOOP CONTENTS FAULT FINDING

If the loop contents are different to what was expected, then there two probable causes:-

1. Two or more devices may have the same address setting. This is referred to as a double address fault.

If this occurs all devices with the same address will answer at the same time. The panel will not be able
to understand the answer it receives.

NOTE:

If a panel detects a double address, it will light the

LEDs of the devices with the problem. (NOTE: only detectors will light their LED. Call points,
sounders & interface modules will not be indicated).

There may be some reversed connections to devices (they are polarity sensitive). The Fyreye detectors
should be connected Loop + to L2, loop – to L1IN. Other devices will have their polarity marked by their
connections.

If the panel reports any double addresses present, investigate these first as they are the easiest to find. The
panel will turn on the LED of any incorrectly addressed detector.

1. Make a list of the double addresses reported (there may be more than one).
2. Go to view device screen in Configuration menu 1. Scroll through the devices, and make a list of any

that are missing (note: the panel skips over empty addresses when scrolling)

3. Go to the location of the missing device, and check if it has its LED on (Detector), or check the dip

switch setting.

4. If this does not cure all double addresses, go to the known location, and temporarily remove the device.

The panel will now report the type of device that was also configured to this address. This will help
narrow down the search for the device. (eg if extra device is call point, check all the call points)

If there are still less devices than expected, check the missing addresses for correct wiring polarity. If in doubt,
contact your supplier.

If the wiring polarity is correct, check that there is no cable break on the loop. (If there is a break, the panel will
report the break after 60 seconds or so, and inside the panel, the LOOP POWERED LEDS (green) will alternate
on & off). Some devices take a few seconds to power up, so may show as missing during the repeated Power
Down / Power Up cycle that occurs during a line break.

15.3 ZONE FAULTS

There are several reasons for the zone fault LED to light.

1. There is a cable break, or short circuit to devices in that zone,
2. A device has been removed from that zone
3. A device has been changed for one of a different type
4. There is a double address in this zone (see previous section)
4. A device in that zone is communicating a fault condition to the panel with its analogue value. A value less than
8 is usually a fault condition. (This could be a zone monitor reporting a fault in its zone wiring, for example.)

The LCD will show Device Fault, the user label, and the address
Of the fault. Pressing enter will bring up the View Device screen
for the device showing fault. This will give more information about the
fault.

In this example, the device is Missing. IE the panel is not receiving
an answer from this address. This could either be a removed detector,
a changed address switch setting, or a damaged detector.
Check the device has not been removed
Check that there is power to the base
Check address hasn’t been changed (compare to system set-up chart)
Check that the base contacts are clean and free from dirt & corrosion
If possible, try a replacement head (remembering to set the correct
address)