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PRB24C01AS-OD Use, Care, and Installation Guide
ZEPHYRONLINE.COM
Troubleshooting
Possible Problem
Possible Cause
Solutions
The body of the
appliance is electrified.
The unit is not properly grounded.
Contact your local electrician
to test your electrical grounding
system.
Frost is forming in the
appliance.
The environment is too humid.
The unit uses an ‘auto-defrost’
system, under certain conditions,
manual defrosting may be
required. If frost builds up, you
can try running the refrigerator
on a warmer temperature setting,
minimizing the number of times
you open the door or unplugging
the unit to allow the frost to melt.
The ambient temperature is too low.
The door is being opened too
frequently.
The appliance makes
too much noise.
The rattling noise may come from
the flow of the refrigerant, which is
normal. As each cycle ends, you may
hear gurgling sounds caused by the
flow of refrigerant in the appliance.
It is normal that as each cooling
cycle ends, you may hearing
ratting or gurgling sounds caused
by the flow of refrigerant in the
appliance. The high efficiency
compressor may make a pulsating
or high pitched sound.
Contraction and expansion of the
inside walls may cause popping and
cracking noises.
Some popping or cracking noises
are normal. They are caused by
expansion and contraction of the
inside walls due to temperature
changes.
The unit is not level or is touching
another appliance.
Check to make sure the cooler is
level and that it is non in contact
with another appliance or
furniture.
The door will not close
properly.
The appliance is not level.
Make sure the appliance is on a
level surface.
The door gasket is not installed
correctly.
Make sure the door gasket is
properly installed.
The gasket is dirty.
Clean the door gasket.
The shelves are out of position.
Install the shelves correctly.
