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Customer Assurance Program
Thirty (30) Day Money-Back Guarantee on Most Products.
Any product (except for software, software disks, related
documentation and consumables) purchased from our company may
be returned within thirty days from the date it was shipped to the
customer for a full refund of the purchase price excluding original
shipping charges.
Returned products must be in as new condition, in original packing,
complete with all warranty cards, manuals, cables and other materials
as originally shipped; not modified or damaged.
Any returned product must be shipped prepaid and insured. Any
return must carry a Return Merchandise Authorization (RMA)
number, obtained from us, on the outside of each carton. Returns
without RMA numbers will not be accepted. After thirty days from
shipment, all sales are final and credit or refunds will not be given.