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Your new Zenith product is guaranteed against faulty materials, defective
components or manufacturing defects. The guarantee starts from the date of
original purchase of the product for a period of one (1) year, unless Beko plc (the
“Manufacturer”) agrees to extend the guarantee for the product in writing. If
you have any questions about the guarantee on your product (including how
long it is valid), please contact your retailer or our Call Centre on 0333 207 2028.
This guarantee does not in any way diminish or affect your statutory rights
in connection with the product. This guarantee is in addition to your statutory
rights as a consumer. If you have any questions about these rights, please contact
the retailer from which you purchased the product. In certain circumstances, it
is possible that your statutory rights may offer additional or higher levels of
protection than those offered under the terms of this guarantee.
What is covered by this guarantee?
• Repairs to the product required as a result of faulty materials, defective
components or manufacturing defects.
• Functional replacement parts to repair a product.
• The costs of a Zenith Approved Engineer to carry out the repair.
What is not covered?
• Transit and delivery damage.
• Cabinet or appearance parts, including but not limited to control knobs, flaps
and
handles.
• Accessories and/or consumable items including but not limited to ice trays,
scrapers,
cutlery baskets, filters and light bulbs.
• Repairs necessary as a direct or indirect result of:
Accidental damage, misuse or abuse of a product.
An attempted repair of a product by anyone other than a Zenith Approved
Engineer (the “Engineer”).
Installation or use of a product where such installation or use fails to meet
the requirements contained in this guarantee or the product manual.
• Repairs to a product operated at any time on commercial or non-residential
household premises (unless we have previously agreed to the installation
environment).
This guarantee is limited to the cost of repairing the product. To the extent
permitted by law, Beko plc (the “Manufacturer”) does not accept and will not be
held liable for any financial loss incurred in connection with the failure of any
product to operate in accordance with the expected standards. Such financial
loss includes but is not limited to loss arising from:
• Time taken off work.
• Damaged food, clothing or other items.
• Meals taken at restaurants or from takeaways.
