Zenith, will repair or replace your product, at Zenith’s option, if it proves to be defective in material or workmanship under nor-
mal use, during the warranty period listed below from the date of original consumer purchase. This warranty is available only
to the original purchaser of the product and effective only when used in the United States, excluding U.S. Territories.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION
TO THE EXPRESS WARRANTY PERIOD ABOVE. ZENITH WILL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL,
INDIRECT, OR SPECIAL DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION LOST PROFITS PROGRAMMING
OR DATA, OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT OR OTHERWISE. Some states do not allow
the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so
the above exclusion or limitation may not apply to you. This warranty gives you specific legal rights and you may also have
other rights that vary from state to state.
THIS LIMITED WARRANTY DOES NOT APPLY:
•
To damages or problems that result from shipping, installation, calibration, maintenance or separate system components.
•
To damages or problems that result from misuse, abuse, operation outside environmental specifications or contrary to the
requirements and precautions in the Operating Guide, accident, lightening strikes or other natural causes, modification or alter-
ation, incorrect electrical current or voltage, signal reception or input, software errors that do not disable functionality, operat-
ing and software protocols adopted after date of manufacture or for outside the U.S., or institutional or commercial use.
Therefore, you pay for the cost of repair or replacement under these circumstances.
CUSTOMER ASSISTANCE NUMBERS:
ONE YEAR WARRANTY PERIOD:
0 to 90 days:
Your unit will be repaired or replaced
with a new, substitute model or factory reconditioned
unit. If repaired, parts may be new or remanufactured.
91 to 365 days:
Your unit will be repaired or replaced
with a new, substitute model or factory reconditioned
unit. Zenith may add a fee for labor charges. If
repaired, parts may be new or remanufactured.
Repair Parts and Replacement Units
are warrant-
ed for the remaining period of the original warranty.
HOW SERVICE IS HANDLED:
If replacement unit is available and to get the unit in 2
working days, Zenith requires a reserved deposit by credit
card as surety for advance shipment. Your credit card will
not be charged if you returned the defective unit in 10 working
days. For further instructions please see below.
Please retain your box to return the unit to Zenith.
Shipping charges both ways for claims within the first
90 days will be paid by Zenith; after 90 days during the
warranty period, you pay in-bound shipping charges
and Zenith pays return shipping charges.
ZENITH ELECTRONICS CORPORATION
HD SATELLITE RECEIVER LIMITED WARRANTY-USA
FOR SERVICE:
You must call Product Assistance (1-877-984-9349 Mon. - Fri. 7AM to 8PM CT Please select the appropriate option
from the menu), to confirm the product is defective and to obtain Return Authorization (RA). If requesting 2-day advance shipment
they will ask for your credit card number. During the warranty period, Zenith will send you a return-shipping label. After you obtain
authorization for return, please box your unit with a copy of the sales receipt and enough packing material to assure undamaged delivery
of your product. When you receive the label, place it on the box and call the 800 # in the instruction for pick-up. When your unit is received,
Zenith will repair or replace your unit in accordance with this Limited Warranty. For advance shipment, the return label will come with
The replacement sent to you. Please follow boxing and shipping instructions above.
To prove warranty coverage:
To obtain where-to-buy, product assis-
tance customer assistance or Return
Authorization:
Retain your dated sales receipt to prove date of purchase as well as
your box for shipping the unit in to Zenith.
Legible copy of your sales receipt must be submitted with the unit
at the time warranty service is provided.
Call 1-877-9Zenith 1-877-993-6484 (Mon. - Fri. 7AM to 8 PM CT)
Sat 8AM to 5PM. Please select the appropriate option from the menu.
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