P A G E 6 1
206-3594
Troubleshooting (Continued)
Some quick and easy tips to resolving problems
Symptoms
Cause(s)
Possible Solution(s)
Page(s)
Using
Remote Control
Remote does not work.
• Wrong mode selected.
-Press correct mode key to change mode (TV for TV operation.)
• Not aimed at remote sensor.
-Point remote at Front Control Panel.
• Remote too far from TV or
-Move remote closer to TV or darken room.
too much light in room.
• IR path to TV interrupted.
-Remove obstructions.
• Weak batteries.
-Replace batteries.
9/10/11
• Wrong battery polarity.
-Check that “+” and “-” match in battery compartment.
9/10/11
Remote does not operate
• Product Mode not programmed.
-Program for other equipment: VCR, DVD, STB etc..
accessory product.
• Product not IR controlled.
-Remote only controls IR equipment.
Menu Operation
Menu options can’t be
• Software lock-up.
-Unplug power cord for 5 minutes to unlock software.
changed or selected.
(Reset clock if necessary.)
9/10/11
Timers do not work.
• “Off” selected on menu.
-Choose “On” to make timer(s) work.
27
• Clock not set.
-Set clock.
23 or 24/25/26
Clock is set, or sets itself, to Wrong Time
Clock time is wrong.
• Wrong Time Zone.
-Reset to your time zone.
26
• Daylight Savings Time wrong.
-If not observed in your area, set to Off.
25
• Time does not set automatically.
-Set clock manually.
24
• Auto Clock doesn’t work.
-Turn Auto Clock option “Off” in menu, set clock manually. 23/24
Picture Viewing Problems
Image looks wrong.
• Wrong Video Menu Aspect Ratio.
-Use correct aspect ratio for source’s image: 16x9 or 4x3.
Snowy or Poor Picture
• Wrong Ant. connection/location.
-Move antenna, check connection/location.
-Check cable input.
• TV/VCR button set wrong.
-Set TV/VCR button on your VCR correctly.
• Wrong tuning mode.
-Are you in TV or cable tuning mode, and should be in the other?
• Wrong output channels selected.
-Make sure output channels tuned on all A/V equipment are on the
same channel (3 or 4).
• Loose connection.
-Check that all connections are tight.
Picture has a big black box
• Caption/Text mode turned on.
-The CC (closed caption) option may be in Text 1, 2, 3, or 4 mode.
on it, but the sound is O.K.
-Select Caption 1, or OFF in the Caption/Text menu.
No picture.
• AC power not plugged in?
-Plug AC power cord in.
• AC power outlet doesn’t work.
-Check that your AC power outlet works. (Test it by plugging in
something else or try another plug.)
• Menu options set wrong.
-Make sure brightness controls are set properly.
• Broadcast problem.
-Try another channel.
