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WARRANTY INFORMATION
IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY
TO YOU. YOUR RIGHTS AND THIS LIMITED WARRANTY
This Limited Warranty gives you specific legal rights. You may also
have other legal rights that vary by state, province or jurisdiction.
The disclaimers, exclusions, and limitations of liability under this
Limited Warranty will not apply to the extent prohibited by
applicable law. For a full description of your legal rights you
should refer to the laws applicable in your jurisdiction and you
may wish to contact a relevant consumer advisory service.
1. WHAT THIS LIMITED WARRANTY COVERS; PERIOD OF
COVERAGE
Zektor US Inc. (“Zektor”), 12635 Danielson Court, Suites
201/202/203, Poway, CA, 92064, warrants to the owner of
the enclosed product that the product contained in this
box (“Product”) will be free from defects in materials and
workmanship for a period of three years from the date of
delivery following the original purchase (the “Warranty Period”),
or if this product has been professionally installed, the warranty
start date is from the date your installer purchased the item,
not your system commissioning date. Please check with your
installer for their purchase date. If the Product fails to conform
to this Limited Warranty during the Warranty Period, Zektor will,
at its sole discretion, either (a) repair or replace any defective
Product or component; or (b) accept the return of the Product
and refund the money actually paid by the original purchaser
for the Product. Repair or replacement may be made with a
new or refurbished product or components, at Zektor’s sole
discretion.
If the Product or a component incorporated within it is no
longer available, Zektor may replace the Product with a similar
product of similar function, at Zektor’s sole discretion. This is your
sole and exclusive remedy for breach of this Limited Warranty.
Any Product that has either been repaired or replaced under
this Limited Warranty will be covered by the terms of this Limited
Warranty for the longer of ninety (90) days from the date of
delivery or the remaining Warranty Period. This Limited Warranty
is transferable from the original purchaser to subsequent owners,
but the Warranty Period will not be extended in duration or
expanded in coverage for any such transfer.
2. TOTAL SATISFACTION RETURN POLICY
If you are the original purchaser of the Product and you are not
satisfied with this Product for any reason, you may return it in its
original condition within thirty (30) days of the original purchase
and receive a full refund. If this a professionally installed product,
you must check with your installer regarding their own returns
policy.
3. WARRANTY CONDITIONS; HOW TO GET SERVICE IF YOU WANT
TO CLAIM UNDER THIS LIMITED WARRANTY
Before being able to claim under this Limited Warranty,
the owner of the Product must (a) notify Zektor of the
intention to claim by emailing [email protected]
during the Warranty Period and providing a description of the
alleged failure, and (b) comply with Zektor’s return shipping
instructions, and (c) ship the Product at owner’s cost (except
where prohibited by applicable law) to Zektor for repair or
replacement. Zektor will have no warranty obligations with
respect to a returned Product if it determines, in its reasonable
discretion after examination of the returned Product that the
Product is an Ineligible Product (defined below). Zektor will bear
all costs of return shipping to owner, except with respect to any
Ineligible Product, for which owner will bear all shipping costs.
4. WHAT THIS LIMITED WARRANTY DOES NOT COVER
This warranty does not cover the following (collectively
“Ineligible Products”): Products marked as “sample” or sold “AS
IS”; or Products that have been subject to: (a) modifications,
alterations, tampering, or improper maintenance or repairs;
(b) handling, storage, installation, testing, or use not in
accordance with the Installation Guide or other instructions
provided by Zektor; (c) abuse or misuse of the Product; (d)
breakdowns, fluctuations, or interruptions in electric power or
the telecommunications network; or (e) Acts of God, including
lightning, fire, flood, tornado, earthquake, or hurricane. This
warranty does not cover consumable parts, including batteries,
unless damage is due to defects in materials or workmanship
of the Product, or software (even if packaged or sold with the
product). Zektor recommends that you use only authorized
service providers for maintenance or repair. Unauthorized use of
the Product or software can impair the Product’s performance
and may invalidate this Limited Warranty. Zektor does not
warrant that operation of the Product will be error-free or
uninterrupted or that the Product will in every case process all
data correctly.
5. DISCLAIMER OF WARRANTIES
Except as stated above in this limited warranty, and to the
maximum extent permitted by applicable law, Zektor disclaims
all express, implied, and statutory warranties and conditions
with respect to the product, including the implied warranties
of merchantability, fitness for a particular purpose. To the
maximum extent permitted by applicable law, also limits the
duration of any implied warranties or conditions to the duration
of this limited warranty.
6. LIMITATION OF DAMAGES
In addition to the above warranty disclaimers, in no event will
Zektor be liable for any consequential, incidental, exemplary,
or special damages, including any damages for lost data or
lost profits, arising from or relating to this limited warranty or the
product, and Zektor’s total cumulative liability arising from or
related to this limited warranty or the product will not exceed the
amount actually paid for the product by the original purchaser.
7. LIMITATION OF LIABILITY
Zektor disclaims all liability of any kind of Zektor’s suppliers. The
Zektor online services (“services”) may provide you information
(“product information”) regarding your products performance
and/or peripherals connected to your product (“product
peripherals”). The type of product peripherals that may be
connected to your product may change from time to time.
Without limiting the generality of the disclaimers above, all
product information is provided for your convenience, “as
is”, and “as available”. Zektor does not represent, warrant, or
guarantee that product information will be available, accurate,
or reliable. You use all product information, the services, and
the product at your own discretion and risk. You will be solely
responsible for (and Zektor disclaims) any and all loss, liability,
or damages, including to your hvac system, plumbing, home,
product, product peripherals, computer, mobile device, and all
other items and pets in your home, resulting from your use of the
product information, services, or product.
Product information provided by the services is not intended as
a substitute for direct means of obtaining the information.
8. VARIATIONS THAT MIGHT APPLY TO THIS LIMITED WARRANTY
Some jurisdictions do not allow limitations on how long an
implied warranty lasts or exclusions/limitations on incidental
or consequential damages, so some of the limitations set out
above may not apply to you
COPYRIGHT NOTICE
No part of this document may be reproduced, transmitted, transcribed, stored in a retrieval system, or any of its part
translated into any language or computer file, in any form or by any means (electronic, mechanical, magnetic,
optical, chemical, manual, or otherwise) without express written permission and consent from Zektor US Inc.
© Copyright 2018 Zektor US Inc. All Rights Reserved.
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