Zeiss Humphrey II-i series, User Manual

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Humphrey Field Analyzer II-
i
series User Manual 2660021145640 A
Troubleshooting M-1
(M) Troubleshooting
The following are a number of situations which may occur when using your HFA II- i . More
information may also be found on the web site for Carl Zeiss Meditec: www.meditec.zeiss.com/hfa.
Should you still have difficulties after attempting to solve the problem, call Carl Zeiss Meditec
Customer Care at 1-800-341-6968. Outside the U.S., contact your local Carl Zeiss Meditec
distributor. Have this User Manual available, print a copy of the System Log and know your HFA II-
i
model, serial number and current software revision before calling Customer Service.
To find the Model and Serial Number ( Figure 1.5, “The HFA II-i – Rear View,” on page 1-24 )
• Look on the rear panel of the HFA II-
i
to find the information.
• These numbers may also be found at the top of the System Log or on the Unit Configuration

(“i” Information) screen, or on the Information screen.
Record these numbers here for future reference:
Model Number: _______________________________
Serial Number: _______________________________
How to print the System Log
• Start at the Main Menu.
• Press
SYSTEM SETUP
icon.
• Press PRINT/SAVE SYSTEM LOG.
• Press PRINT.
How to print the Unit Configuration information
• Press the “i” button in the upper left-hand corner of most screens.
- If the eye monitor is visible, press OFF to display “i” button.
• Press PRINT/SAVE.
• Press PRINT.