ZvSync-EU User ’s Manual
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Page 31
5 Troubleshooting
Problem
Potential Reason
Possible Action
No picture
Power is not connected
Connect power supply
Check wall source
The power is switched off
Switch on power to ZvSync
Screen
shows
“no signal”
Cable feed is not
connected
Check/Connect power cable
Aerial cable is faulty
Check aerial and
connections
No sound
from speaker
Incorrect or faulty
connection with audio
cable
Correctly connect the audio
cables
Sound on mute
Select the mute/unmute on
the remote
Only sound,
no image on
screen
Incorrect A/v cable
connection
Check cable connections
Program is a radio
program
The program being tuned
may be audio only
Incorrect setting in digital
audio
Set a different audio type in
world Options
Remote
control is not
working
The battery is exhausted
Replace the remote control’s
batteries.
Remote control is not
facing or visible to ZvSync
sense window
Reorient Zvsync sense
window and remote control
The picture
is breaking
up
The input signal is too
weak
Check aerial cable and
connections
