ZDC Air Access ZA-5000 Series User Manual Download Page 60 | Manualshive

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ZDC ZA-5000 User's Manual V2.2.5

Chapter 6 Troubleshooting

Page 50

Technology Support

You can access the web page:

http://www.zcom.com.cn/english/support/downloads.asp

to

download and upgrade latest software. If you meet any problem in the course of installing and

using the Access Point, please contact local suppliers.

Homepage:

http://www.zcom.com.cn

E-Mail:

[email protected]

Tel: 86-25-84661320

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Summary of Contents for Air Access ZA-5000 Series

Page 1: ...ZDC ZA 5000 User s Manual V2 2 5 Page I ZA 5000 Series ZA 5000 I ZA 5000 E User s Manual V2 2 5...

Page 2: ...manual is for install the wireless Access Point This manual is including disposing course and method and helping the customer to solve the unpredictable problem The following typographical convention...

Page 3: ...iving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or...

Page 4: ...ZDC ZA 5000 User s Manual V2 2 5 Page IV FCC DECLARATION OF CONFORMITY...

Page 5: ...ZDC ZA 5000 User s Manual V2 2 5 Page V...

Page 6: ...ZDC ZA 5000 User s Manual V2 2 5 Page VI Europe EU Declaration of Conformity...

Page 7: ...Hardware Installation 6 Antenna Installation 8 Chapter 3 Basic configuration 10 Default Settings 10 Using the Web Management 11 Set the Basic Configuration 12 Set the Basic Wireless Parameters 15 Outd...

Page 8: ...Change Login Password 18 Firmware Upgrade 18 Backup Restore Settings 18 Restore to Factory 18 Reboot AP 18 SNMP Management 18 SSH Management 18 Chapter 6 Troubleshooting 18 FAQ 18 Technology Support 1...

Page 9: ...Figure 19 Hidden SSID Setup 18 Figure 20 Wireless Client Security Separator 18 Figure 21 Wireless Separator 18 Figure 22 Router 18 Figure 23 Wireless Router Bridge Mode WAN on Ethernet 18 Figure 24 W...

Page 10: ...ntent of Table Diagram 1 Default Settings 10 Diagram 2 Country Region frequency list 5GHz frequency band 14 Diagram 3 Channel Frequency List 5GHz 16 Diagram 4 Signal Strengthen and buzzer sound list 1...

Page 11: ...SPs to bridge the gap between multiple buildings without incurring the expense of leased lines or fiber runs ZA 5000 offers fast return on investment while providing optimal network performance ZA 500...

Page 12: ...est link utility helps you to place your antenna in the best position MAC address control Provides Web based configuration utility Special SmartWDS Function is easy to build network Network Construct...

Page 13: ...ys a network center point connecting with several remote points to build wireless bridge It will provide broad band service for several enterprises and its cost is low construction period is short It...

Page 14: ...g distance and can not be visual Figure 5 Wireless Repeater Access Point Application condition This solution is used for mobile office places Figure 6 Access Point Representative Application The Acces...

Page 15: ...n Temporary LANs for Special Projects or Peak Time Trade shows exhibitions and construction sites where a temporary network will be practical Retailers airline and shipping companies need additional w...

Page 16: ...3308 Product Kit Wireless Device 1 Power Module 1 Fixed settings 1 Product CD 1 Hardware Installation Take the following steps to set up the ZA 5000 E the different of hardware installation between ZA...

Page 17: ...to the RJ 45 connector on the Access Point Then connect another end of the RJ 45 cable to a hub or a terminal 5 Plug water joint into the Access Point and tighten it 6 Attach the external antenna to...

Page 18: ...ust antenna by the buzzer Before adjusting antenna please do not tighten waterproof joint otherwise you can possibly not hear sound of buzzer There is a plastic film covering the build in antenna Plea...

Page 19: ...our antenna as your need Please do not put Access Point near these places electric power line electric light electricity or any places nearby strong electric power otherwise it may make damage to Acce...

Page 20: ...P Address 192 168 0 228 Mask 255 255 255 0 Gateway 0 0 0 0 DNS Server 0 0 0 0 Bridge Mode Bridge Operating Mode 802 11a Channel Frequency 149 5 745GHz Data rate Best Output Power Full RTS Threshold 23...

Page 21: ...endly graphical user interface The Access Point allows you via web browser MS Internet Explorer 6 0 to monitor and configure the device 1 Run Web Explorer Enter default IP Address http 192 168 0 228 i...

Page 22: ...ZDC ZA 5000 User s Manual V2 2 5 Chapter 3 Basic configuration Page 12 page will show up Figure 9 General Page Set the Basic Configuration Figure 10 Basic Setup...

Page 23: ...ents the last 6 digits of MAC address The first character of Access Point Name cannot be digits Your host must have a TCP IP address with the same subnet as the Access Point while using WINS z Country...

Page 24: ...erver The Access Point will automatically calculate the subnet mask based on the assigned IP address Otherwise you can use 255 255 255 0 Country Region Channel Australia 36 64 149 165 Austria 36 48 Ca...

Page 25: ...k and avoid broadcast storm Set the Basic Wireless Parameters Figure 11 Wireless Settings z Operating Mode AP mode This mode is used to build infrastructure network which allowing station connection B...

Page 26: ...124 5620 128 5640 132 5660 136 5680 140 5700 149 5745 153 5765 157 5785 161 5805 165 5825 z Data Rate The available transmit data rate of the wireless network The AP will choose the highest data rate...

Page 27: ...only be set as even number Packets larger than the size programmed in this field will be fragmented The little packet data can reduce loses and raises the quality of transmission The Fragment Threshol...

Page 28: ...nuous sound indicate the signals strengthen between two Access Points Diagram 4 Signal Strengthen and buzzer sound list Signal Strengthen Percent Times of continuous Buzzer Switch sound 0 P 10 0 10 P...

Page 29: ...me 5 Use Link Test to test the signal strengthens of wireless network At first open WDS Settings page input the real space between Bridges Then open Link Test page check those settings whether is righ...

Page 30: ...hen of remote Access Point View the intensity of signal and adjust the positions and angles of the antenna according to the intensity of signal Adjust the antenna and observe the value of dBm at the s...

Page 31: ...ile adjusting antenna 6 Take the Access Points outdoor and do Link Test Normally after the step from 1 to 5 move the Access Points outdoor they can work well only make sure that there are direct visua...

Page 32: ...anization to maintain user profiles in a central database that all remote servers can share Since RADIUS is relatively complex to explain we will focus here on how it acts as an 802 1x authentication...

Page 33: ...The default is 0 0 0 0 Port Number Port number of the Radius Server The default is 1812 Shared Secret This is shared between the Wireless Access Point and the Radius Server while authenticating the s...

Page 34: ...tion keys in a wireless network The Access Point supports 802 1x for keeping out unauthorized users and for verifying the credentials of users with RADIUS so that authorized users can access the netwo...

Page 35: ...red option if enabled the keys must be entered and other wireless stations or bridge must use the same keys The default is None None WEP 64 bit 10 Hexadecimal digits any combination of 0 9 a f or A F...

Page 36: ...specified stations through the Access Point This provides an additional layer of security There are two kinds of ACL z Local MAC Address Database Figure 17 Access Control List Choose the Turn Access...

Page 37: ...st and click Add button and Apply button Delete Trusted Wireless Stations Choose the station in the Trusted Wireless Stations list click Delete button and Apply button z RADIUS MAC Address Database Th...

Page 38: ...dcast then station can not scan the AP in order to avoid illegal attack Wireless Isolation The wireless isolation can give the wireless network more security There two kinds of wireless isolation wire...

Page 39: ...The remote Bridges will not be able to communicate with each other if this feature is enabled Figure 21 Wireless Separator Configure as a Router The simple Router function can connect two different s...

Page 40: ...e mode as your need Then set the IP address of WAN and LAN Their IP address should in different subnet The following figure shows the two modes Figure 23 Wireless Router Bridge Mode WAN on Ethernet Fi...

Page 41: ...ZDC ZA 5000 User s Manual V2 2 5 Chapter 4 Advanced Configuration Page 31 Figure 25 AP Router In AP Bridge mode the normal Router settings is following figure Figure 26 AP Bridge Router...

Page 42: ...l V2 2 5 Chapter 4 Advanced Configuration Page 32 AnyIP Figure 27 AnyIP The AnyIP function can only be active in Router mode the IP address subnet mask gateway and DNS Server of stations or PCs in LAN...

Page 43: ...t of wireless network In Bridge mode its function is not obvious The following table gives you a reference Diagram 7 Super A Function and Throughput Mode Super A OFF Super A ON AP mode 22Mbps 30Mbps B...

Page 44: ...st number of one SmartWDS group is nine The tenth or more wireless bridge with the same ID of other first nine bridges will builds another wireless network which can not connect with the first one All...

Page 45: ...int and the furthest remote point in Space between Bridge textbox In each remote point input the real space between centre point and it in Space between Bridge textbox In the Link Test page of centre...

Page 46: ...rder for the wireless node to communicate with the Access Point z Beacon Interval Specifies the interval time 20 1000ms for each beacon transmission z DTIM Interval The Delivery Traffic Indication Mes...

Page 47: ...Mode Application Set Operating Mode as AP Bridge mode in Wireless Settings page The settings of AP mode are list in Outdoor Wireless Cover Application The settings of Bridge mode are list in Outdoor...

Page 48: ...Figure 33 General The General Information page displays current settings and statistics of your Access Point that is Read only and any change of settings must be made on other pages View the STA List...

Page 49: ...nk Status Figure 35 Link Statistics This page displays both wired Ethernet and wireless interface network traffic Click Refresh to update the current statistics Change Login Password Figure 36 Change...

Page 50: ...down in a secure location and the maximal length of the password is 19 characters Firmware Upgrade There are two kinds way to upgrade Access Point software z By WEB Figure 37 Firmware Upgrade 1 Open...

Page 51: ...ure 38 Backup Restore Settings 1 Click button to save backup file to hard disk 2 Click Browser button to locate the backup file you want to retrieve and click retrieve C ftp 192 168 0 228 Connected to...

Page 52: ...computer or do anything else to the Access Point until the Access Point finishes restarting Restore to Factory There are two kinds way to restore Access Point to factory z WEB C ftp 192 168 0 228 Con...

Page 53: ...estore button then the AP will restart to factory z Hardware Default Button Figure 40 Default Button Press the default button for more than ten seconds while power on the AP Reboot AP Figure 41 Reboot...

Page 54: ...d get MIB file from AP by ftp 1 SNMP Settings a Set the Trap Server Address You can find the unusual log on the Trap Server b Set the Read only Community c Set the Read write Community d Click the App...

Page 55: ...p 192 168 0 228 Connected to 192 168 0 228 220 vsFTPd 1 1 3 User 192 168 0 228 none admin 331 Please specify the password Password 230 Using binary mode to transfer files Login successful Have fun ftp...

Page 56: ...gure 44 Putty Settings 2 4 Open it You will see as following figure Figure 45 SSH 5 The user name is admin and password is password after login you can use command line to set AP you can input command...

Page 57: ...of AP Q 2 Why two Access Points can not build connection after setting Check the Operating Mode whether is Bridge Mode Check the remote MAC address whether is right Check the Country Region whether is...

Page 58: ...receive signal strengthens dBm 18 1 23 116 23 1 54 dBm Q 4 Why the throughput is not high You should adjust antenna to get highest signal strengthens if can not get higher signal strengthens please ch...

Page 59: ...nts disturb AP 3 Restart AP 4 Default AP and restore last settings 5 Please call the sales if can not solve problem after all Q 6 How to adjust output power In the Wireless Settings page you can do it...

Page 60: ...ccess the web page http www zcom com cn english support downloads asp to download and upgrade latest software If you meet any problem in the course of installing and using the Access Point please cont...

Page 61: ...ance Feature Description ZA 5000 I IEEE 802 11a 54Mbps Wireless Outdoor Bridge Standard IEEE 802 11a IEEE 802 3u IEEE 802 3af Support Protocol TCP IP IPX NetBEUI Rate Select Best 54 48 36 24 18 12 9 6...

Page 62: ...Mbps 79dBm 12Mps 81dBm 9Mps 82dBm 6Mbps Management Web Management Yes SNMP MIB Yes Telnet SSH Bandwidth Control Yes F W Upgrade Web TFTP Backup Settings Web FTP Security WEP Encryption 64 128 152 bits...

Page 63: ...rformance Feature Description ZA 5000 E IEEE 802 11a 54Mbps Wireless Outdoor Bridge Standard IEEE 802 11a IEEE 802 3u IEEE 802 3af Support Protocol TCP IP IPX NetBEUI Rate Select Best 54 48 36 24 18 1...

Page 64: ...74dBm 24Mbps 77dBm 18Mbps 79dBm 12Mps 81dBm 9Mps 82dBm 6Mbps Management Web Management Yes SNMP MIB Yes Telnet SSH Bandwidth Control Yes F W Upgrade Web TFTP Backup Settings Web FTP Security WEP Encry...

Page 65: ...frastructure In the infrastructure mode the wireless access point converts airwave data into wired Ethernet data acting as a bridge between the wired LAN and wireless clients Connecting multiple Acces...

Page 66: ...ess Short for Media Access Control address a hardware address that uniquely identifies each node of a network NetBIOS Network Basic Input Output System An application programming interface API for sha...

Page 67: ...system of two One one ASCII yard of all and hexadecimal number system are counted to make forms and list all Diagram 13 ASCII ASCII Character Hex Equivalent ASCII Character Hex Equivalent ASCII Charac...

Page 68: ...k mask gateway system gateway dns primary system primary DNS dns secondary system secondary DNS ethernet system ethernet port iptype system dhcp client ipaddr system IP address netmask system network...

Page 69: ...radius secret string account primary primary ipaddr radius IP address port radius port number secret radius secret string secondary ipaddr radius IP address port radius port number secret radius secr...

Page 70: ...reamble wireless preamble only effect on 802 11b rates wirelessisol ate wireless isolate communication between clients oprationmo de wireless operation mode remoteap wireless remote AP s depends on op...

Page 71: ...less data encryption key wireless wep key setting type wireless wep key type default wireless wep default key index passphrase wireless wep passphrase key 1 wireless wep key 1 2 wireless wep key 2 3 w...

Page 72: ...i downflowwi dth wireless down flow width RFlinewaste RF line waste localplus local plus remoteplus remote plus testremotem ac remote test mac linkrx MIB_WLAN_LINK_RX linktx MIB_WLAN_LINK_TX linktime...

Page 73: ...V2 2 5 Page 63 Nan Jing Z Com Wireless Co Ltd Address 168 Long Pan Zhong Road Jiang Su SoftwarePark 118 Nan Jing China Postalcode 210002 TEL 86 25 84661320 FAX 86 25 84661313 Homepage www zcom com cn...

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