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zBoost

®

 Xtreme REACH ZB560SL Manual

zBoost

®

 Xtreme REACH ZB560SL Manual

14

15

Where is the best place to put my zBoost External Antenna? 

The zBoost signal antenna should be placed at the highest point in your house in order to “catch” 
the strongest signal. This location could be in the attic or on the roof. The placement of the External 
Antenna is very important. It is best to place this in an un-obstructed area.  If you install it outside, 
place it above the roof line. Or, this antenna can be placed in the area around your home that has 
the greatest signal strength.

Note: if you install the External Antenna too close to the Base Unit, the system will shut down (red 
light will appear). This is a normal condition for this scenario. It just means that you need to ensure 
that you have proper isolation between the 2 antennas; otherwise, it will detect feedback or noise 
and will automatically shut down.

My light is continually blinking

There are several reason that the zBoost light could be blinking. Please see the “Base Unit Light 
Indicators” on page 11 for speci

fi

 c answers. 

Does the zBoost work on all 3G data?

No, it only works on data that is on 1900 and 800 MHz frequency like iPhones, but not on 
smartphones that use 3G on 2100 MHz frequencies.

Limited 2 Year Warranty

Warranty registration at www.zBoost.com

zBoost warrants every zBoost product to be free from defects in material and workmanship under 
normal use for the warranty period of two years. 

Who Is Covered?

You must have proof of purchase to receive warranty service. A sales receipt or other 
documentation showing the product purchased and the purchase date is considered proof of 
purchase. This limited warranty extends only to the original consumer purchaser or any person 
receiving the product as a gift from the original consumer purchaser and to no other purchaser or 
transferee. 

What is Covered?

Warranty coverage begins the day you purchase the product. For two years from the original date, 
the zBoost  Cell Phone Signal Booster will be repaired or replaced with a new, repaired, refurbished 
or comparable product (whichever is deemed necessary by zBoost ) if it becomes defective or 
inoperative. The exchange will be made without charge to you for parts and labor. You will be 
responsible for the cost of shipping to the location designated by zBoost. 

All products, including replacement products, are covered only for the original warranty period. 
When the warranty on the original product expires, the warranty on the replacement product also 
expires.

What is Excluded? 

Your warranty does NOT cover:

•  Labor charges for set up of the unit.
•  Product replacement because of misuse, accident, lightning damage, unauthorized repair or 

other cause not within the control of zBoost.

•  Incidental or consequential damages resulting from the product. Some states do not allow the 

exclusion of incidental or consequential damages, so the above exclusion may not apply to 
you.

• Any modi

fi

 cations or other changes to the product, including but not limited to software or 

hardware modi

fi

 cations in any way other than as expressly authorized by zBoost  will void this 

limited warranty.

•  Product that has been modi

fi

 ed or adapted to enable it to operate in any country other than the 

country for which it was designed, manufactured, approved and/or authorized, or repair of 
products damaged by these modi

fi

 cations.

 Warranty Information

Summary of Contents for Xtreme Reach ZB560SL

Page 1: ...ave a 30 day money back guarantee when purchased directly from zBoost If product is purchased from a reseller or third party the purchaser is subject to the policies of the third party 2 Year manufacturer warranty Warranty registration at www zBoost com v0314 ...

Page 2: ...urning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for hel...

Page 3: ...ibution This manual whole or in part may not be modified without prior consent in writing from zBoost Copyright 2014 by zBoost Trademarks zBoost the zBoost logo Wireless Extenders Wi Ex the Wi Ex logo and Extending Cell Zones are registered trademarks of zBoost Safety Guidelines In accordance with FCC requirements of human exposure to radiofrequency fields the radiating element antenna shall be po...

Page 4: ...Panel PCS 13 dBi YX026 CEL Outdoor External Antenna Directional 3 foot Yagi with 12 Elements CEL 11 dBi YX039 PCS CEL Outdoor External Antenna Kit Two Directional Panels with Combiner CEL PCS 8 13 dBi Coax Cable To be used in addition to the cable included in your kit YX030 0W8 8 Inch Window Entry Cable with F Female Connectors YX030 15W 15 Foot RG 6 Coaxial Extension Cable with F Male Connectors ...

Page 5: ...ed coverage see page v Note Cell phone signal bars are approximate and vary from phone to phone The number of bars can fluctuate widely depending on the location of the phone the position or angle of the phone weather etc Most cell phone signal meters update every 6 to 10 seconds An increase of only one bar typically indicates a 4x to 10x signal increase Overview Thank you for choosing zBoost You ...

Page 6: ...xternal Antenna receives the outside signal and the Indoor Antenna rebroadcasts the signal indoors Separation less than 15 vertical feet will result in decreased performance See illustration below Keep the External Antenna at least 3 feet above any metal See Installing Your zBoost Signal Booster on page 5 for additional information Cable Requirements RG 6 cable is used to connect the External Ante...

Page 7: ...ring A C ducts metal siding truss plates etc When connecting the cable to the antenna run the cable straight down from the antenna Avoid draping the coax near the antenna mounting bracket 2 Fasten the mounting bracket to the wall using the self tapping wall ceiling anchors 3 Snap the Base Unit into the mounting bracket THIRD Run the Coaxial Cable NOTE Refrain from securing cable or drilling holes ...

Page 8: ...ate the External Antenna 90 degrees and then record the phone signal bars ______ B Continue to rotate the antenna another 90 degrees in the same direction and record the phone signal bars _________ C Again rotate the antenna another 90 degrees in the same direction and again record the phone signal bars _________ D If you desire to optimize further then look for the two highest signal bar readings...

Page 9: ... powering up Please allow up to 30 seconds N A Flashing GREEN BASE UNIT will flash GREEN once for every 2 dB less than optimal system gain Three flashes or less indicates the system will still operate properly 1 Unplug the BASE UNIT power supply 2 Relocate the EXTERNAL ANTENNA to pick up the strongest signal from your wireless carrier 3 Move the EXTERNAL ANTENNA as far away from the INDOOR ANTENNA...

Page 10: ...n when outside the boosted signal will fluctuate in a similar fashion Is a cellular phone signal booster the same as a wireless router will it help my WiFi signal The zBoost unit will not help your WiFi service This unit is designed to work with wireless PCS and Cellular phones and devices The WIFI in your home operates on a different frequency Why isn t my cell phone indicating more signal with m...

Page 11: ...oduct purchased and the purchase date is considered proof of purchase This limited warranty extends only to the original consumer purchaser or any person receiving the product as a gift from the original consumer purchaser and to no other purchaser or transferee What is Covered Warranty coverage begins the day you purchase the product For two years from the original date the zBoost Cell Phone Sign...

Page 12: ...e will be provided by zBoost If you believe you need service for your unit contact zBoost at 1 800 871 1612 or support zBoost com A representative will go through a diagnostic checklist with you If it is determined that the product needs to be returned for service or exchanged you will receive a return merchandise authorization RMA number The representative will give you complete shipping details ...

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