©2014-2022 ZappBug. All rights reserved. Product specifications subject to change.
Troubleshooting
Thermometer Reset
If you’re having issues getting a temperature reading, you may need to reset
the thermometer and probe. To do that, remove the batteries from the sensor
and the display screen at the same time. Put the batteries back in the
display
screen first
, followed by the probe.
Keep in mind that the display screen may lose signal if it is too far away from
the thermometer probe, or if the unit heats above 140
°
F. If this happens, simply
follow the reset instructions above.
Safety Tip Over Switch
If you plug in and turn on the ZappBug thermal unit and it still does not turn
on, please check the safety tip over switch which is a little black button on
the bottom of the red square ZappBug thermal unit. This button needs to be
pressed in for the ZappBug thermal unit to turn on and is designed so that if the
ZappBug thermal unit is knocked over, possibly blocking the vents, it turns off
for safety. When the ZappBug thermal unit is plugged into a wall outlet and is
flat on the ground the button should naturally be pressed in and the ZappBug
thermal unit should turn on.
Getting Up to Temperature
It can take a while for the unit to fully heat up, sometimes 2-3 hours or more
depending on ambient temperature or the size of the treatment load.
The most common reasons why the unit struggles to get up to 120
°
F are
ambient conditions and item arrangement. The ZappBug Heater
works best in
rooms that are 70
°
F or above.
Whenever possible do not place the ZappBug Heater on concrete flooring.
If you must, place insulation such as cardboard or area rugs between the
ZappBug Heater and the floor in order to limit heat loss.
Always arrange items as spread out as possible to allow air to flow easily
throughout the ZappBug Heater.
Thermometer Probe Channel
If you aren’t able to receive a signal from the thermometer probe you may
need to set the probe channel. To do that, take the back off of the thermometer
probe and change the channel by sliding the button to position 1. The probe
needs to be on the correct channel in order to monitor treatment correctly.
