Zanussi ZWY 61035SI, User Manual, Page: 16 / 20

Problem Possible solution
The spin phase does not
operate or the washing cy-
cle lasts longer than usual-
ly.
• Adjust manually the items in the tub and start the spin phase again.
This problem may be caused by balance problems.
• Set the spin option.
• Set the drain option if you set an option which ends with water in
the drum.
• Make sure that the drain filter is not clogged. Clean the filter, if nec-
essary. Refer to 'Care and cleaning'.
There is water on the floor. • Make sure that the couplings of the water hoses are tight and there
is not water leakages.
• Make sure that the water inlet hose and the drain hose have no
damages.
• Make sure you use the correct detergent and the correct quantity of
it.
You cannot open the appli-
ance lid.
• Make sure that the washing programme is finished.
• Set the drain or the spin option if there is water in the drum.
The appliance makes an
unusual noise.
• Make sure the levelling of the appliance is correct. Refer to 'Installa-
tion instruction'.
• Make sure that the packaging and/or the transit bolts are removed.
Refer to 'Installation instruction'.
• Add more laundry in the drum. The load may be too small.
The appliance fills with wa-
ter and drain immediately.
• Make sure that the drain hose is in the correct position. The end of
the hose may be too low. Refer to 'Installation instruction'.
The cycle is shorter than
the time displayed.
• The appliance calculates a new time according to the laundry load.
See the ‘Consumption Values’ chapter.
The cycle is longer than
the time displayed.
• An unbalanced laundry load increases the duration time. This is a
normal behaviour of the appliance.
The washing results are
not satisfactory.
• Increase the detergent quantity or use a different detergent.
• Use special products to remove the stubborn stains before you
wash the laundry.
• Make sure that you set the correct temperature.
• Decrease the laundry load.
You cannot set an option. • Make sure that you press only the wanted touch button(s).
After the check, activate the appliance. The
programme continues from the point of interruption.
If the problem occurs again, contact the Authorised
Service Centre.
If the display shows other alarm codes. Deactivate
and activate the appliance. If the problem
continues, contact the Authorised Service Centre.
SERVICE
We recommend the use of original spare parts.
When contacting the Authorised Service Centre,
make sure that these data are available. You can
find the information on the rating plate: model, PNC
and Serial Number. (Mod., Prod. No., Ser. No.)
TECHNICAL DATA
Dimension Width/ Height/ Depth/ To-
tal depth
400 mm/ 890 mm/ 600 mm/ 600 mm
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