Problem
Possible cause
Solution
Door does not open easily.
You attempted to re-open the
door immediately after closing.
Wait a few seconds between
closing and re-opening of the
door.
Side panels of the appliance
are warm.
This is a normal state caused
by operation of the heat ex-
changer.
There is too much frost and
ice.
The door is not closed correct-
ly.
Refer to "Closing the door"
section.
The gasket is deformed or
dirty.
Refer to "Closing the door"
section.
Food products are not wrap-
ped properly.
Wrap the food products better.
Temperature is set incorrectly.
Refer to "Control Panel" chap-
ter.
Appliance is fully loaded and is
set to the lowest temperature.
Set a higher temperature. Re-
fer to "Control Panel" chapter.
Temperature set in the appli-
ance is too low and the ambi-
ent temperature is too high.
Set a higher temperature. Re-
fer to "Control Panel" chapter.
Water flows on the floor.
The melting water outlet is not
connected to the evaporative
tray above the compressor.
Attach the melting water outlet
to the evaporative tray.
Temperature cannot be set.
The "FastFreeze function" is
switched on.
Switch off "FastFreeze func-
tion" manually, or wait until the
function deactivates automati-
cally to set the temperature.
Refer to "FastFreeze function"
section.
The temperature in the appli-
ance is too low/too high.
The temperature is not set cor-
rectly.
Set a higher/lower tempera-
ture.
The door is not closed correct-
ly.
Refer to "Closing the door"
section.
The food products' tempera-
ture is too high.
Let the food products temper-
ature decrease to room tem-
perature before storage.
Many food products are stored
at the same time.
Store less food products at the
same time.
The thickness of the frost is
greater than 4-5 mm.
Defrost the appliance.
The door has been opened of-
ten.
Open the door only if necessa-
ry.
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