TROUBLESHOOTING
WARNING! Improper repair of the
appliance may pose a danger to the
safety of the user. Any repairs must be
performed by qualified personnel.
The majority of problems that may occur can
be solved without the need to contact an
Authorised Service Centre.
Refer to the below table for information on possible
problems.
With some problems, the lights related to the
programme buttons flash intermittently to indicate a
malfunction and the alarm code.
Problem and alarm code
Possible cause and solution
You cannot activate the appli-
ance.
• Make sure that the mains plug is connected to the mains sock-
et.
• Make sure that there is no damaged fuse in the fuse box.
The programme does not start.
• Make sure that the appliance door is closed.
• If the delay start is set, cancel the setting or wait for the end of
the countdown.
• The appliance recharges the resin inside the water softener.
The duration of the procedure is approximately 5 minutes.
The appliance does not fill with
water.
• The lights related to the
programme buttons flash 1
time intermittently.
• An acoustic signal sounds
intermittently.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too low.
For this information, contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter in the inlet hose is not clogged.
• Make sure that the inlet hose has no kinks or bends.
The appliance does not drain
the water.
• The lights related to the
programme buttons flash 2
times intermittently.
• An acoustic signal sounds
intermittently.
• Make sure that the sink spigot is not clogged.
• Make sure that the interior filter system is not clogged.
• Make sure that the drain hose has no kinks or bends.
The anti-flood device is on.
• The lights related to the
programme buttons flash 3
times intermittently.
• An acoustic signal sounds
intermittently.
• Close the water tap.
• Make sure that the appliance is correctly installed.
• Make sure the baskets are loaded as instructed in the user
manual.
Malfunction of the water level
detection sensor.
• The lights related to the
programme buttons flash 4
times intermittently.
• An acoustic signal sounds
intermittently.
• Make sure that the filters are clean.
• Switch the appliance off and on.
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