Problem
Possible cause
Solution
The door has been opened too fre-
quently.
Do not keep the door open longer than
necessary.
The product temperature is too high.
Let the product temperature decrease to
room temperature before storage.
The room temperature is too high.
Decrease the room temperature.
Water flows on the rear plate of
the refrigerator.
During the automatic defrosting proc-
ess, frost defrosts on the rear plate.
This is correct.
Water flows into the refrigerator.
The water outlet is clogged.
Clean the water outlet.
Products prevent that water flows into
the water collector.
Make sure that products do not touch
the rear plate.
Water flows on the ground.
The melting water outlet does not flow
in the evaporative tray above the com-
pressor.
Attach the melting water outlet to the
evaporative tray.
There is too much frost and ice.
Products are not wrapped properly.
Wrap the products better.
The door is not closed correctly.
Refer to "Closing the door".
The Temperature regulator may be set
incorrectly.
Set a higher temperature.
The temperature in the appliance
is too low.
The Temperature regulator may be set
incorrectly.
Set a higher temperature.
The temperature in the appliance
is too high.
The Temperature regulator may be set
incorrectly.
Set a lower temperature.
The door is not closed correctly.
Refer to "Closing the door".
The product temperature is too high.
Let the product temperature decrease to
room temperature before storage.
Many products are stored at the same
time.
Store less products at the same time.
The temperature in the refrigera-
tion is too high.
There is no cold air circulation in the
appliance.
Make sure that there is cold air circula-
tion in the appliance.
The temperature in the freezer is
too high.
Products are too near to each other.
Store products so that there is cold air
circulation.
The appliance does not operate.
The appliance is switched off.
Switch on the appliance.
The mains plug is not connected to the
mains socket correctly.
Connect the mains plug to the mains
socket correctly.
The appliance has no power. There is
no voltage in the mains socket.
Connect a different electrical appliance
to the mains socket. Contact a qualified
electrician.
The lamp does not work.
The lamp is in stand-by.
Close and open the door.
The lamp is defective.
Refer to "Replacing the lamp".
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