WHAT TO DO IF...
Problem
Possible cause
Solution
The appliance does not oper-
ate.
The appliance is switched off.
Switch on the appliance.
The mains plug is not connec-
ted to the mains socket cor-
rectly.
Connect the mains plug to the
mains socket correctly.
There is no voltage in the
mains socket.
Connect a different electrical
appliance to the mains socket.
Contact a qualified electrician.
The appliance is noisy.
The appliance is not supported
properly.
Check if the appliance stands
stable.
The compressor operates con-
tinually.
Temperature is set incorrectly.
Refer to "Control Panel" chap-
ter.
Many food products were put
in at the same time.
Wait a few hours and then
check the temperature again.
The room temperature is too
high.
Refer to "Installation" chapter.
Food products placed in the
appliance were too warm.
Allow food products to cool to
room temperature before stor-
ing.
The door is not closed correct-
ly.
Refer to "Closing the door"
section.
Door is misaligned or interferes
with ventilation grill.
The appliance is not levelled.
Refer to installation instruc-
tions.
Door does not open easily.
You attempted to re-open the
door immediately after closing.
Wait a few seconds between
closing and re-opening of the
door.
The lamp does not work.
The lamp is in stand-by mode.
Close and open the door.
The lamp is defective.
Refer to "Replacing the lamp"
section.
There is too much frost and
ice.
The door is not closed correct-
ly.
Refer to "Closing the door"
section.
The gasket is deformed or
dirty.
Refer to "Closing the door"
section.
Food products are not wrap-
ped properly.
Wrap the food products better.
Temperature is set incorrectly.
Refer to "Control Panel" chap-
ter.
Appliance is fully loaded and is
set to the lowest temperature.
Set a higher temperature. Re-
fer to "Control Panel" chapter.
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