What to do if...
Problem
Possible cause
Solution
The appliance does not operate.
The appliance is switched off.
Switch on the appliance.
The mains plug is not connected
to the mains socket correctly.
Connect the mains plug to the
mains socket correctly.
There is no voltage in the mains
socket.
Connect a different electrical ap-
pliance to the mains socket. Con-
tact a qualified electrician.
The appliance is noisy.
The appliance is not supported
properly.
Check if the appliance stands
stable.
The lamp does not work.
The lamp is in stand-by.
Close and open the door.
The lamp is defective.
Refer to "Replacing the lamp".
The compressor operates contin-
ually.
Temperature is set incorrectly.
Refer to "Operation" chapter.
Many food products to be frozen
were put in at the same time.
Wait some hours and then check
the temperature again.
The room temperature is too
high.
Refer to climate class chart on
the rating plate.
Food products placed in the ap-
pliance were too warm.
Allow food products to cool to
room temperature before storing.
The door is not closed correctly.
Refer to "Closing the door".
Water flows into the refrigerator.
The water outlet is clogged.
Clean the water outlet.
Food products prevent that water
flows into the water collector.
Make sure that food products do
not touch the rear plate.
The temperature in the appliance
is too low/too high.
The temperature regulator is not
set correctly.
Set a higher/lower temperature.
The door is not closed correctly.
Refer to "Closing the door".
The food products' temperature
is too high.
Let the food products tempera-
ture decrease to room tempera-
ture before storage.
Many food products are stored at
the same time.
Store less food products at the
same time.
The door has been opened often. Open the door only if necessary.
There is no cold air circulation in
the appliance.
Make sure that there is cold air
circulation in the appliance.
If the advice does not lead to the
desired result, call the nearest
Authorized Service Centre.
Replacing the lamp
Disconnect the plug from the mains socket.
1. Remove the screw from the lamp cover.
8
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