16
What to do ...
If the hob does not function correctly, please carry out
the following checks, as it may be something you can
remedy yourself.
...
if the cooking zones will not function?
Check, whether
D
the main fuse has failed.
D
the appliance is correctly switched on.
D
the safety cut off has operated.
D
the control lamps of the control panel are lighting.
D
the corresponding cooking zone is switched on.
D
the cooking zones are set for cooking as desired.
...
if cooking zones cannot be switched on/off?
Check, whether
D
the control panel is locked.
D
a period of more than 10 seconds has elapsed
between pressing the on/off switch and selecting
a cooking zone.
D
the touch controls are entirely or partly covered by
liquid or by a wet cloth.
...
if the whole indicator section for residual heat,
except
, will fail all of a sudden?
Check, whether
D
the ON/OFF touch control
was accidentally
touched.
D
the touch controls are entirely or partly covered by
liquid or by a wet cloth.
D
the safety cut off has operated.
D
there was a power cut for a short while.
...
if the displays suddenly go out?
Check, whether
D
the fuse has failed.
D
there has been a power cut.
D
the setting operation was correctly made.
...
if after cooking zone switch--off the display will
not show
or
for residual heat?
Check, whether
D
the cooking zone has only been in operation for a
short while, and is therefore not hot enough.
...
if a cooking zone cannot be switched on?
Check, whether
D
the child--safety
is switched on.
...
if all displays (inclusive of residual heat indica-
tor
) go out during cooking?
D
The overheating protection of the electronic con-
trols has blocked the use of the hob. Once the
cooking zone has cooled down it can be operated
again.
...
if the display
flashes?
If the hob has been used at a high setting for a
long period of time, the overheating protection of
the electronic control will become active and the
front left cooking zone will become inoperable.
This occurs to prevent damage to the electronic
controls. The front left cooking zone will operate
again once the appliance has cooled down and
is no longer in the display. The front right and rear
cooking zones can still be operated during this
time.
...
if the display
lights up?
Check, whether
D
the touch controls are entirely or partly covered or
contaminated by liquid or by a wet cloth.
D
Clean the ceramic glass surface and wipe it dry.
D
If after switching the appliance back on, the dis-
play still shows
. Contact your local Service
Force Centre.
... the cooking zone automatically switches back
to setting 7 during cooking?
D
Because the temperature is too high, the electro-
nic control thermal cutoff has triggered an auto-
matic reduction of the cooking setting. You can in-
crease the cooking setting again, after the
cookuing zone has cooled down. If you try to in-
crease the setting again and the display flashes,
this means that it is not yet possible to carry out
the desired increase, because the appliance is
still too hot.
If after carrying out the above checks your appliance is
still faulty, disconnect from the mains supply and con-
tact your local Service Force Centre.
In guarantee customers should ensure that the
above checks have been as the engineer will make
a charge if the fault is not a mechanical or electrical
breakdown.
Please note that proof of purchase is required for
any in--guarantee service calls.
