Problem
Possible cause/Solution
The washing machine does not start:
The door has not been closed.
• Close the door firmly.
The plug is not properly inserted in the power socket.
• Insert the plug into the power socket.
There is no power at the socket.
• Please check your domestic electrical installation.
The main fuse has blown.
• Replace the fuse.
The selector dial is not correctly positioned and/or the button 7 has not been
pressed.
• Please turn the selector dial and press the button 7 again.
The delay start has been selected.
• If the laundry are to be washed immediately, cancel the delay start.
The Child Safety Lock has been activated.
• Deactivate the Child Safety Lock.
The machine does not fill:
The water tap is closed.
• Open the water tap.
The inlet hose is squashed or kinked.
• Check the inlet hose connection.
The filter in the inlet hose or in the inlet valve filter are blocked.
• Clean the water inlet filters (see ‘Cleaning the water inlet filters’ for more
details).
The door is not properly closed.
• Close the door firmly.
The machine fills then empties im-
mediately:
The end of the drain hose is too low.
• Refer to relevant paragraph in «Water drainage» section.
The machine does not empty and/or
does not spin:
The drain hose is squashed or kinked.
• Check the drain hose connection.
The drain filter is clogged.
• Clean the drain filter.
An option or a programme that ends with the water still in the tub or that elimi-
nates all the spinning phases has been selected.
• Select the draining or spinning programme.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
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