Problem
Possible cause
Remedy
You touched 2 or more sensor
fields at the same time.
Touch only one sensor field.
There is water or fat stains on
the control panel.
Clean the control panel.
An acoustic signal sounds and
the hob deactivates.
An acoustic signal sounds
when the hob is deactivated.
You put something on one or
more sensor fields.
Remove the object from the
sensor fields.
The hob deactivates.
You put something on the sen-
sor field .
Remove the object from the
sensor field.
Residual heat indicator does
not come on.
The zone is not hot because it
operated only for a short time
or the sensor is damaged.
If the zone operated sufficiently
long to be hot, speak to an Au-
thorised Service Centre.
Automatic Heat Up does not
operate.
The zone is hot.
Let the zone become suffi-
ciently cool.
The highest heat setting is set.
The highest heat setting has
the same power as the func-
tion.
You decreased the heat setting
to 0.
Start from 0 and increase the
heat setting.
You cannot activate the outer
ring.
First, activate the inner ring by
changing the heat setting.
There is a dark area on
the multiple zone.
It is normal that there is a dark
area on the multiple zone.
The sensor fields become hot.
The cookware is too large or
you put it too near to the con-
trols.
Put large cookware on the rear
zones, if possible.
comes on.
Child Safety Device or Lock
operates.
Refer to "Daily use".
and a number come on.
There is an error in the hob.
Deactivate the hob and acti-
vate it again after 30 seconds.
If comes on again, discon-
nect the hob from the electrical
supply. After 30 seconds, con-
nect the hob again. If the prob-
lem continues, speak to an Au-
thorised Service Centre.
You can hear a constant beep
noise.
The electrical connection is in-
correct.
Disconnect the hob from the
electrical supply. Ask a quali-
fied electrician to check the in-
stallation.
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