TROUBLESHOOTING
WARNING! Refer to Safety chapters.
WHAT TO DO IF...
Problem
Possible cause
Solution
The appliance does not oper-
ate.
The appliance is switched off.
Switch on the appliance.
The mains plug is not connec-
ted to the mains socket cor-
rectly.
Connect the mains plug to the
mains socket correctly.
There is no voltage in the
mains socket.
Connect to a different electri-
cal mains socket. Contact a
qualified electrician.
The appliance is noisy.
The appliance is not supported
properly.
Check if the appliance stands
stable.
Audible or visual alarm is on.
The cabinet has been recently
switched on or the temperature
in the appliance is too high.
Refer to "High Temperature
Alarm" and if the problem still
occurs contact the nearest Au-
thorized Service Centre.
Large quantities of food to be
frozen were inserted at the
same time.
Wait a few hours and then
check the temperature again.
The lid has been left open for a
long time.
Open the lid only if necessary.
Power indicator light is flash-
ing.
An error has occurred in meas-
uring the temperature or the
appliance is not working prop-
erly.
Contact the nearest Author-
ized Service Centre.
The lid doesn't close complete-
ly.
Food packages are blocking
the lid.
Arrange the packages in the
right way, see the sticker in the
appliance.
There is excessive frost.
Eliminate excess frost.
The lid is difficult to open.
The lid gaskets are dirty or
sticky.
Clean the lid gaskets.
The valve is blocked.
Check the valve.
The lamp does not work.
The lamp is defective.
Refer to "Replacing the lamp".
The compressor operates con-
tinually.
Temperature is set incorrectly.
Refer to "Operation" chapter.
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