Troubleshooting
Problem
Possible cause
Remedy
You cannot activate the appliance
or operate it.
Activate the appliance again and
set the heat setting in less than 10
seconds.
You touched 2 or more sensor
fields at the same time.
Touch only one sensor field.
There is water or fat stains on the
control panel.
Clean the control panel.
An acoustic signal sounds and the
appliance deactivates.
An acoustic signal sounds when
the appliance is deactivated.
You put something on one or
more sensor fields.
Remove the object from the sensor
fields.
The appliance deactivates.
You put something on the sensor
field
.
Remove the object from the sensor
field.
The residual heat indicator does
not come on.
The cooking zone is not hot be-
cause it operated only for a short
time.
If the cooking zone operated suffi-
ciently long to be hot, speak to the
service centre.
The heat setting changes between
two levels.
The Power management is acti-
vated.
Refer to “Power management”.
The sensor fields become hot.
The cookware is too large or you
put it too near to the controls.
Put large cookware on the rear
cooking zones if necessary.
comes on.
The Automatic Switch Off oper-
ates.
Deactivate the appliance and acti-
vate it again.
comes on.
The Child Safety Device or the
Lock function operates.
Refer to the chapter “Daily Use”.
comes on.
No cookware is on the cooking
zone.
Put cookware on the cooking zone.
The cookware is incorrect.
Use the correct cookware.
The diameter of the bottom of the
cookware is too small for the
cooking zone.
Move cookware to a smaller cook-
ing zone.
and a number come on.
There is an error in the appliance.
Disconnect the appliance from the
electrical supply for some time.
Disconnect the fuse from the elec-
trical system of the house. Connect
it again. If
comes on again,
speak to the service centre.
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