Troubleshooting
WARNING!
Refer to Safety chapters.
What to do if...
Problem
Possible cause
Remedy
You cannot activate or operate
the hob.
The hob is not connected to an
electrical supply or it is connec-
ted incorrectly.
Check if the hob is correctly con-
nected to the electrical supply.
Refer to the connection diagram.
The fuse is released.
Make sure that the fuse is the
cause of the malfunction. If the
fuse releases again and again,
contact a qualified electrician.
Activate the hob again and set
the heat setting in less than 10
seconds.
You touched 2 or more sensor
fields at the same time.
Touch only one sensor field.
There is water or fat stains on the
control panel.
Clean the control panel.
An acoustic signal sounds and
the hob deactivates.
An acoustic signal sounds when
the hob is deactivated.
You put something on one or
more sensor fields.
Remove the object from the sen-
sor fields.
The hob deactivates.
You put something on the sensor
field .
Remove the object from the sen-
sor field.
Residual heat indicator does not
come on.
The zone is not hot because it
operated only for a short time.
If the zone operated sufficiently
long to be hot, speak to an Au-
thorised Service Centre.
Automatic Heat Up function does
not operate.
The zone is hot.
Let the zone become sufficiently
cool.
The highest heat setting is set.
The highest heat setting has the
same power as the function.
The heat setting changes be-
tween two levels.
Power management function op-
erates.
Refer to "Daily use" chapter.
The sensor fields become hot.
The cookware is too large or you
put it too near to the controls.
Put large cookware on the rear
zones if possible.
comes on.
Automatic Switch Off operates.
Deactivate the hob and activate it
again.
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