Problem and alarm code
Possible cause and solution
The program lasts too long.
• If the delayed start option is set, cancel the delay setting or wait
for the end of the countdown.
The remaining time in the dis-
play increases and skips nearly
to the end of program time.
• This is not a defect. The appliance is working correctly.
Small leak from the appliance
door.
• The appliance is not levelled. Loosen or tighten the adjustable
feet (if applicable).
• The appliance door is not centred on the tub. Adjust the rear
foot (if applicable).
The appliance door is difficult
to close.
• The appliance is not levelled. Loosen or tighten the adjustable
feet (if applicable).
• Parts of the tableware are protruding from the baskets.
Rattling/knocking sounds from
inside the appliance.
• The tableware is not properly arranged in the baskets. Refer to
basket loading leaflet.
• Make sure that the spray arms can rotate freely.
The appliance trips the circuit-
beaker.
• The amperage is insufficient to supply simultaneously all the ap-
pliances in use. Check the socket amperage and the capacity
of the meter or turn off one of the appliances in use.
• Internal electrical fault of the appliance. Contact an Authorised
Service Centre.
Refer to "Before first use", "Daily
use", or "Hints and tips" for other
possible causes.
Once you have checked the appliance, deactivate
and activate the appliance. If the problem occurs
again, contact an Authorised Service Centre.
For alarm codes not described in the table, contact
an Authorised Service Centre.
THE WASHING AND DRYING RESULTS ARE NOT SATISFACTORY
Problem
Possible cause and solution
Poor washing results.
• Refer to "Daily use", "Hints and tips" and basket loading
leaflet.
• Use more intensive washing programmes.
• Clean spray arm jets and filter. Refer to "Care and Clean-
ing".
Poor drying results.
• Tableware has been left for too long inside a closed appli-
ance.
• There is no rinse aid or the dosage of rinse aid is not enough.
Set the rinse aid dispenser to a higher level.
• Plastic items may need to be towel dried.
• For the best drying performance activate the option XtraDry.
• We recommend to always use rinse aid, even in combination
with multi-tablets.
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