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Our appliances are produced with the greatest of care.
However, a defect may still occur. Our consumer
services department will repair this upon request,
either during or after the guarantee period. The service
life of the appliance will not, however, be reduced as a
result.
This declaration of guarantee terms is based on Euro-
pean Union Directive 99/44/EC and the provisions of
the Civil Code. The statutory rights that the consumer
has under this legislation are not affected by this
declaration of guarantee terms.
This declaration does not affect the vendor’s statutory
warranty to the end user. The appliance is guaranteed
within the context of and in adherence with the follow-
ing terms:
1. In accordance with provisions laid down in para-
graphs 2 to 15, we will remedy free of charge any
defect that occurs within 24 months from the date
the appliance is delivered to the first end user.
These guarantee terms do not apply in the event of
use for professional or equivalent purposes.
2. Performing the guarantee means that the appli-
ance is returned to the condition it was in before
the defect occurred. Defective parts are replaced
or repaired. Parts replaced free of charge become
our property.
3. So as to avoid more severe damage, the defect
must be brought to our attention immediately.
4. Applying the guarantee is subject to the consumer
providing proof of purchase showing the purchase
and/or delivery date.
5. The guarantee will not apply if damage caused to
delicate parts, such as glass (vitreous ceramic),
synthetic materials and rubber, is the result of
inappropriate use.
6. The guarantee cannot be called on for minor faults
that do not affect the value or the overall reliability
of the appliance.
7. The statutory warranty does not apply when de-
fects are caused by:
·
a chemical or electrochemical reaction caused
by water,
·
abnormal environmental conditions in gen-
eral,
·
unsuitable operating conditions,
·
contact with harsh substances.
8. The guarantee does not apply to defects due to
transport which have occurred outside of our re-
sponsibility. Nor will the guarantee cover those
caused by inadequate installation or assembly,
lack of maintenance or failure to respect the
assembly instructions or directions for use.
9. Defects that result from repairs or measures car-
ried out by people who are not qualified or expert
or defects that result from the addition of non-
original accessories or spare parts are not covered
DECLARATION OF GUARANTEE TERMS
(BELGIUM)
by the guarantee.
10. Appliances that are easy to transport may be
delivered or sent to the consumer services depart-
ment. Home repairs are only anticipated for bulky
appliances or built-in appliances.
11. If the appliances are built-in, built-under, fixed or
suspended in such a way that removing and
replacing them in the place where they are fitted
takes more than half an hour, the costs that result
therefrom will be charged for. Connected damage
caused by these removal and replacement opera-
tions will be the responsibility of the user.
12. If, during the guarantee period, repairing the same
defect repeatedly is not conclusive, or if the repair
costs are considered disproportionate, in agree-
ment with the consumer, the defective appliance
may be replaced with another appliance of the
same value.
In this event, we reserve the right to ask for a
financial contribution calculated according to the
length of time it has been used.
13. A repair under guarantee does not mean that the
normal guarantee period will be extended nor that
a new guarantee period begins.
14. We give a twelve month guarantee for repairs,
limited to the same defect.
15. Except in the event where liability is legally im-
posed, this declaration of guarantee terms ex-
cludes any compensation for damage outside the
appliance for which the consumer wishes to as-
sert his rights. In the event of legally admitted
liability, compensation will not exceed the pur-
chase price paid for the appliance.
These guarantee terms are only valid for appliances
purchased and used in Belgium. For exported appli-
ances, the user must first make sure that they satisfy
the technical conditions (e.g.: voltage, frequency,
installation instructions, type of gas, etc.) for the
country concerned and that they can withstand the
local climatic and environmental conditions. For appli-
ances purchased abroad, the user must first ensure
that they meet the qualifications required in Belgium.
Non-essential or requested adjustments are not cov-
ered by the guarantee and are not possible in all
cases.
Our consumer services department is always at your
disposal, even after the guarantee period has expired.
Address for our consumer services department:
ELECTROLUX HOME PRODUCTS BELGIUM
Bergensesteenweg, 719 – 1502 LEMBEEK
Tel. 02.3630444
