14
SOMETHING NOT WORKING
If the appliance is not working correctly, please carry out the following checks, before contacting your
local Service Force Service Centre.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by
incorrect use or installation, a charge will be made even if the appliance is under guarantee.
Symptoms
Solutions
1. No burner ignition
2. The gas ring burns unevenly
Check that:
•
Gas supply is completely open
•
The position of gas pipe is correct
•
The burner is not wet
•
The burner cap and ring burner have been
replaced correctly after cleaning
Check that:
•
The main jet is not blocked and the ring burner
is clean of food particles
•
The burner cap and ring burner have been
replaced correctly after cleaning
The hotplate does not heat up
Check:
-
that the unit is connected and the electrical
supply is switched on
-
the mains fuse has not blown
-
the correct control knob has been turned.
The hotplate is not giving satisfactory results
Check:
-
the hotplate is clean and dry
-
the pan is the correct size for the hotplate
-
the pan has a flat bottom
-
the setting is correct for the type of cooking.
The oven does not come on
Check:
-
check if a cooking function/temperature has
been selected correctly
-
the socket switch or the switch from the mains
supply to the cooker are ON.
It takes too long to finish the dishes, or they
are cooked too fast
Check:
-
the temperature may need adjusting
If after these checks, the appliance still does not operate correctly, contact your local Service Force
Centre. When you contact the Service Force Centre you will need to give the following details:
1. Your name, address and post code.
2. Your telephone number
3. Clear and concise details of the fault
4. The model and serial number of the appliance (found on the rating plate)
5. The purchase date
