14
Something not working
If the appliance is not working correctly, please carry out the following checks, before contacting
your local Service Force Service Centre.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by
incorrect use or installation, a charge will be made even if the appliance is under guarantee.
Symptoms
Solutions
1. No burner ignition
Check that:
•
Gas supply is completely open
•
The position of gas pipe is correct
•
The burner is not wet
•
The burner cap and ring burner have been
replaced correctly after cleaning
2. The gas ring burns unevenly
Check that:
•
The main jet is not blocked and the ring burner is
clean of food particles
•
The burner cap and ring burner have been
replaced correctly after cleaning
3. One of the oven or grill burners does
not ignite
Check that:
•
The burner is in its correct place
•
The burner is not wet
•
The control knob has been pressed for 10
seconds upon ignition
4. Cooking results are not satisfactory
Check that:
•
The correct temperature has been selected
•
The cooking time is adapted
•
The grill is placed correctly in the oven
5. The oven smokes
Check that:
•
The oven does not need cleaning
•
The food does not spill over
•
There is no excessive fat / juice on the oven
sides
If after these checks, the appliance still does not work, contact your local Service Force Centre.
When you contact the Service Centre, they will need the following information:
1.
Your name, address and post code.
2.
Clear and concise details of the fault
3.
The model and the serial number (see rating label)
4.
Date of purchase
