24
Service and Spare Parts
If you require spare parts or an engineer contact your
local Service Force Centre by telephoning:
0870 5 929929
Your call will be routed to your local Service Force
Centre. For further details, please see the
accompanying Customer Care Booklet.
CUSTOMER CARE
For general enquiries concerning your Zanussi
appliance, contact our Customer Care Department by
letter or telephone as follows:
Customer Care Department
ZANUSSI
55-77 High Street
Slough
Berkshire, SL1 1DZ
Tel: 08705 - 727727
If after all these checks, the cooker still does not
work, contact your local Zanussi Service Force
Centre.
When you contact them, they will need the following
information:
1. Your name, address and post code.
2. Your telephone number
3. Clear and concise details of the fault
4. The model and the serial number (which can be
found on the rating plate)
5. Date of purchase
Please note that it will be necessary to provide proof
of purchase for any in-guarantee service calls.
In-guarantee customers should ensure that the
above checks have been made as the engineer will
make a charge if the fault is not a mechanical or
electrical breakdown.
